100 % Remote -SrTechnical Writer (Guidewire)

Senior Technical Writer (Guidewire)

100% Remote | PST Hours

Overview

Seeking a Senior Technical Writer with Guidewire experience to develop clear, accurate, and comprehensive technical documentation for enterprise insurance platforms. This role will partner with architects, developers, business analysts, and subject matter experts to document system functionality, data mappings, integrations, APIs, workflows, and business processes. The ideal candidate can quickly understand complex technical concepts and translate them into well-organized documentation for both technical and business audiences.

Must-Haves

• 5+ years of experience as a Technical Writer supporting enterprise software or technology implementations.


• Hands-on experience documenting Guidewire (PolicyCenter, BillingCenter, ClaimCenter) and/or EIS platforms.


• Strong understanding of system integrations, APIs, data mapping, data flows, and enterprise application architecture.


• Experience creating technical documentation, implementation guides, system specifications, SOPs, and knowledge base articles.


• Ability to document complex technical workflows, system interactions, and business processes.


• Experience collaborating with developers, solution architects, business analysts, QA teams, and business stakeholders.


• Proficiency with documentation and collaboration tools such as Confluence, Jira, Visio, Lucidchart, or similar.


• Experience working in Agile/Scrum environments.


• Excellent written communication skills with exceptional attention to detail.

Preferred Qualifications

• Insurance industry experience.


• Experience documenting cloud-based enterprise applications.


• Familiarity with SQL, XML, JSON, or data structures to support technical documentation.


• Experience developing user guides and technical reference materials.

Responsibilities

• Create and maintain technical documentation for Guidewire and enterprise insurance applications.


• Document system architecture, APIs, integrations, data mappings, interfaces, and end-to-end business processes.


• Translate complex technical concepts into clear, concise documentation for technical and non-technical audiences.


• Develop implementation guides, technical specifications, process documentation, knowledge base articles, and standard operating procedures.


• Partner with architects, developers, and business stakeholders to capture technical requirements and system functionality.


• Produce workflow diagrams, process maps, system interaction diagrams, and data flow documentation.


• Ensure documentation remains current as systems, integrations, and business processes evolve.


• Participate in Agile ceremonies to stay aligned with product enhancements and technical changes.


• Support knowledge transfer by creating high-quality documentation that enables successful implementation, maintenance, and user adoption.


• Maintain documentation standards, version control, and consistency across enterprise systems.

Interested candidates may submit their resumes online or call at for further information regarding the position.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future