User Migration Project Manager

MUST: Telecom Domain

The resource should have experience managing data projects utilizing technologies including Azure, Snowflake and Databricks, Sharepoint and PowerBI skills also a big plus.

For PM role - We are looking for a combination of Technical PM who has worked on a Telecom Domain project, dealing data pipelines, data platforms and data applications.  Some lift and shift, and some refactoring and some new development (likely less of this). This person will work closely with that technical team, so some background knowledge on what they will be working on (Snowflake, Databricks, Palantir, Azure) will be required in this role. 

Overview

A large enterprise organization is seeking a User Migration Project Manager to support technology migration initiatives with a strong focus on user communication, coordination, and support. The ideal candidate will manage the user-facing side of migrations, ensuring users understand timelines, complete required actions, and have access to the appropriate resources throughout the migration lifecycle.
This role works closely with technical teams while serving as a primary point of contact for non-technical users.
Daily Responsibilities

• Communicate migration plans, timelines, and expectations to the user community
• Create and maintain migration documentation, including:
• User communication decks
• Migration roadmaps
• Timeline and task trackers
• Track user tasks, ownership, and deadlines; follow up to ensure completion
• Host and participate in user office hours to provide migration assistance and answer questions
• Assist users in obtaining help from appropriate technical or support resources
• Facilitate communication between technical teams and non-technical users
• Monitor migration progress and identify risks, issues, or user readiness concerns
• Provide regular status updates to stakeholders on user migration activities

Required Qualifications

• 8-10 years of Project Management experience supporting cross-functional initiatives
• 8-10 years of Experience supporting technology or system migrations (user migrations strongly preferred)
• Education: Bachelor’s degree preferred (or equivalent experience)
• Clear, concise written and verbal communication skills
• Strong ability to manage and track:
• Tasks
• Timelines
• Ownership and follow-ups
• 8-10 years of Experience working directly with end users in a support or coordination role
• Ability to facilitate discussions and problem-solving between technical and non-technical teams
• Strong organizational and follow-through skills
• User-focused mindset with strong customer service orientation
• Ability to work independently in a fast-paced environment
• Strong attention to detail and accountability
• Comfortable leading meetings, office hours, and user-facing sessions