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Invent l3 Application Support Engineer

Los Angeles, CA, US • Posted 1 day ago • Updated 1 day ago

Contract W2

12 Months

No Travel Required

On-site

$45 - $55/hr

Learn Beyond Consulting LLC

Fitment

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Job Details

Skills

Network Layer
Extract
Transform
Load
Flat File
Forecasting
Log Analysis
Management
Performance Tuning
Data Validation
Python
Retail
Root Cause Analysis
Database
SFTP
SQL
SaaS
Scripting
Finance
Knowledge Base
Linux
Computerized System Validation
Artificial Intelligence
Bash
Communication
Application Support
Promotions
Data Integration
System Implementation
Testing

Summary

Key responsibilities

• Act as L3 team member for incidents: triage, mitigation, customer communication, RCA, and closure.
• Troubleshoot and resolve complex data/integration issues (SFTP/CSV, REST APIs, ETL), SKU/store hierarchy mismatches, and promo/calendar ingestion errors.
• Diagnose forecast variances: validate model inputs, analyze diagnostics, and recommend configuration or data corrections.
• Reproduce issues in test tenants and produce detailed defect packages (logs, SQL extracts, repro steps) for Engineering.
• Implement or coordinate permanent fixes, patches, and configuration changes with Product and R&D.
• Lead technical readiness for go lives and upgrades: capacity testing, pre/post reconciliation, runbook ownership, and cutover support.
• Perform performance tuning for forecast jobs and database queries; recommend scaling/partitioning or model runtime improvements.
• Create and maintain runbooks, KB articles, and troubleshooting guides.

Required qualifications

• Minimum 10+ years’ relevant experience supporting merchandise planning, forecasting, or retail planning systems (implementation/support).
• Direct experience with Invent (Invent.ai / MerchPlan)
• Deep retail planning domain knowledge: forecasting, OTB, assortment, allocation, replenishment, promotions, markdowns, seasonality.
• Strong SQL skills (complex queries, window functions, performance tuning) for data validation and reconciliation.
• Practical experience with data integrations (SFTP, CSV/flat files, REST APIs) and ETL troubleshooting.
• Scripting ability (Python/Bash) for diagnostics, automation, and remediation scripts.
• Comfortable with Linux basics, log analysis, and multi tenant SaaS environments.
• Proven track record owning high severity incidents and producing actionable RCAs.
• Excellent verbal and written communication; able to translate technical findings into business impact for merchandisers and finance.
• Willingness to participate in on call rotation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91126603
Position Id: 8979670
Posted 1 day ago

Company Info

About Learn Beyond Consulting LLC

Our company was established with primary goal to deliver quality and cost effective IT consultancy and support to everyone who requires them.

Learn Beyond Consulting is a global consulting powerhouse. We are a team of high-skilled professionals who care about the level of information technology integration in modern business. As a team collectively We have more than 50 years of experience in IT industry..

We achieved our success because of how successfully we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Employees fear outside consultants coming in and destroying the workflow. Our clients face no such issues.

We believe in partnering, through close association with our clients to first understand and define what is truly needed, and then jointly work to create complete, customized business solutions tailored to their unique requirements.

Our methodology includes a very advanced approach to performance management ensuring the desired results are defined in clear measurable terms.

Our Vision is To provide Continuous Value Addition to our Clients by leveraging the Latest and most Innovative Technologies by Delivering Excellent Business Solutions.

We understand that each client has his own unique needs, definition of value, which must be sustained over a period of time as conditions and priorities change

Go to company profile

Contact the job poster

Sudeep Kumar

Recruiter @ Learn Beyond Consulting LLC

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