Apply Now

Opportunity:: Customer Insights / Marketing Analyst

Austin, TX, US • Posted 11 hours ago • Updated 11 hours ago

Contract Corp To Corp

Contract W2

On-site

$53.37 - $53.37/hr

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Job Details

Skills

MARKETING ANALYST
CUSTOMER INSIGHTS
CUSTOMER EXPERIENCE
SQL
TABLEAU
EXCEL
DATA ANALYSIS

Summary

Our client, a Fortune 5 company, is looking to hire a Customer Insights / Marketing Analyst in Austin, TX.

Pay Rate Range: $50 to $53/hr. on w2, depending on experience

Responsibilities:

About the Role

We are seeking a highly analytical and detail-oriented Customer Insights Analyst to support our Customer Insights team. In this role, you will work on custom projects leveraging customer experience tracking surveys to generate actionable insights. You will be part of a fast-paced, collaborative environment focused on helping the business make data-driven decisions.

Key Responsibilities

Analyze Customer Feedback: Evaluate quantitative data and open-ended responses from continuous customer experience surveys
Synthesize Data: Combine insights from internal platforms, external systems, and business context to identify meaningful trends
Data Storytelling: Transform complex data into clear, compelling insights that drive business decisions
Tailored Communication: Adapt analytical approaches and outputs for diverse audiences, including leadership and frontline teams
Present Insights: Deliver findings and recommendations through presentations, meetings, and written communication

Requirements:

Required Qualifications
3–5 years of experience in data analysis, marketing analytics, market research, or customer insights
Strong proficiency in SQL for querying and manipulating large datasets
Hands-on experience with Tableau for building dashboards and data visualizations
Solid understanding of survey analysis, quantitative research methods, and statistics
Advanced skills in Excel for data analysis and reporting
Ability to translate complex data into clear, actionable insights
Strong problem-solving skills with the ability to work in ambiguous environments
Excellent communication and presentation skills

Preferred Qualifications (Nice to Have)

Experience with Snowflake or similar data platforms
Familiarity with Python or R for statistical analysis or text mining
Exposure to customer experience (CX) or Voice of Customer (VoC) programs
Experience working in retail, technology, or customer-facing environments
Experience supporting global programs across multiple regions and languages

Education

Bachelor’s degree in a quantitative, business, or related field, or equivalent practical experience

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

#LI-PJ1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10427670
Position Id: 26-13477
Posted 11 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Analytics Engineer

Austin, Texas

•

Yesterday

Job Title: Senior Analytics Engineer Location: Austin, TX, USA (Onsite) Duration: 6 12 Months Experience: 8+ Years An expert Analytics Engineer who combines advanced SQL + dbt, AWS-scale data engineering, Python/API development, and strong business communication. Required Skills: Expert-level SQL with experience in writing complex and optimized queriesStrong Python skills for data manipulation and automationHands-on experience with dbt (data build tool)Experience with AWS data platforms such as

Easy Apply

Contract, Third Party

Depends on Experience

Product Manager with Customer Service & AI

Austin, Texas

•

27d ago

C2C Role need only locals to TX Please share Profiles at Hi, Urgent need, Job Title: Product Manager with Customer Service & AI(Contact Center as a Service (CCaaS) Genesys Cloud Location: Austin, TX (Hybrid 3 Days Onsite per week and need only local candidate) C2C About the Role We are seeking a dynamic and experienced Product Managerto drive the strategy and execution for our customer service platform for M&A initiatives, with a strong emphasis on Artificial Intelligence. You will be at the f

Easy Apply

Contract

75 - 80

Datawarehouse Analyst/Data Integrations Analyst (Required Local Canddiates with prefer Public Sector exp)

Austin, Texas

•

2d ago

The Worker(s) will provide the following services: Perform analyst work overseeing one or more projects concurrently. Complete evaluations of existing and future capabilities, conduct research into solution alternatives, enhance system capabilities, and provide advice to stakeholders. Participate in joint application design sessions with customers and IT staff to define business requirements and develop software systems requirements. Communicate effectively with users to determine requirements

Easy Apply

Third Party, Contract

Medicaid Business Analyst

Hybrid in Austin, Texas

•

Yesterday

Please apply if you are local to Austin TX.I. DESCRIPTION OF SERVICESReviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as

Contract, Third Party

Search all similar jobs