We are seeking a System Analyst with strong experience in Single Sign-on (SSO) integrations and SAML configurations, combined with foundational Business Analyst responsibilities. This role requires a hybrid skill set – technical expertise in identity management and system integration, along with the ability to communicate effectively with business stakeholders. The candidate will also participate in on-call support and act as a liaison between technical teams and business users.
Key Responsibilities
Technical Responsibilities:
• Design, implement, and maintain SSO solutions using protocols such as SAML, OAuth, and OpenID Connect.
• Configure and troubleshoot SAML-based integrations with enterprise applications.
• Collaborate with Identity and Access Management (IAM) teams to ensure secure and seamless authentication.
• Document system specifications, integration workflows, and technical configurations.
• Perform system analysis to identify gaps and propose solutions for authentication and
• authorization processes.
Business Analyst Responsibilities:
• Gather and document business requirements for new features and enhancements.
• Translate business needs into functional and technical specifications.
• Facilitate meetings with stakeholders to clarify requirements and provide status updates.
• Create use cases, process flows, and user stories for development teams.
• Support UAT (User Acceptance Testing) and ensure deliverables meet business expectations.
Operational Responsibilities:
• Provide on-call support for critical authentication and integration issues.
• Act as a point of contact for business users during incidents and escalations.
• Communicate effectively with both technical teams and non-technical stakeholders.
Required Skills & Qualifications
Technical Expertise:
• Hands-on experience with SSO integrations, SAML configurations, and identity federation.
• Familiarity with OAuth 2.0, OpenID Connect, and related security protocols.
• Basic understanding of Active Directory, LDAP, and IAM concepts.
Business Analysis Skills:
• Strong communication and stakeholder management skills.
• Experience in creating BRDs, functional specifications, and process documentation.
• Ability to analyze business processes and recommend improvements.
Other Requirements:
• Willingness to participate in on-call rotation.
• Strong problem-solving and troubleshooting skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
Preferred Qualifications
• Experience with cloud identity providers (Azure AD, Okta, Ping Identity).
• Knowledge of API integrations and web services.
• Familiarity with Agile methodologies and tools like Jira and Confluence.
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