SAP Basis Allentown - NY - New York

Key Responsibilities

Provide 24x7 production support for SAP landscapes (ECC, S4HANA, BW, PIPO, Solution Manager, Fiori).

Monitor SAP systems and ensure availability, performance, and stability.

Handle incident, problem, and change management activities.

Perform SAP system administration tasks including:

Client administration

User administration

Background job monitoring

Transport management

System monitoring and health checks

Analyze and resolve SAP application and technical issues.

Perform system copies, client copies, kernel upgrades, and support pack upgrades.

Monitor database growth, system performance, and capacity planning.

Manage SAP transports across Development, QA, and Production environments.

Coordinate with functional, development, infrastructure, and business teams for issue resolution.

Support SAP security administration activities and audit requirements.

Maintain system documentation, SOPs, and knowledge articles.

Participate in on-call and weekend support activities as required.

Technical Skills

SAP BASIS Administration (ECC andor S4HANA)

HANA Database Administration

SAP Solution Manager

SAP Transport Management System (TMS)

SAP Fiori Administration

SAP Web Dispatcher

SAP Kernel Upgrades and Patching

SAP Performance Tuning

Operating Systems: LinuxUnixWindows

Database: HANA, Oracle, SQL Server, DB2

Monitoring Tools: Solution Manager, CCMS, Focused Run

Required Experience

Experience in SAP BASIS production support environment.

Strong troubleshooting and root cause analysis skills.

Experience in Incident, Problem, and Change Management processes.

Knowledge of ITIL practices is preferred.

Experience with SAP S4HANA migrationsupgrades is an added advantage.

Preferred Certifications

SAP Certified Technology Associate System Administration (SAP HANAS4HANA)

ITIL Foundation Certification

Key Deliverables

SAP system uptime and availability.

SLA compliance for incidents and service requests.

Timely resolution of production issues.

Successful transport and release management.

Proactive monitoring and performance optimization.

This JD is suitable for SAP BASIS Production Support EngineerAdministrator roles commonly sought in utility, manufacturing, and enterprise support projects.