Amazon Connect developer
Nexylum Global LLC
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- API
- Agile
- Amazon DynamoDB
- Amazon Lambda
- Amazon Web Services
- Continuous Delivery
- Amazon S3
- Core Banking
- Salesforce.com
- Routing
Summary
An Amazon Connect developer at a financial institution like Citizens Bank builds and manages cloud-based contact center solutions, integrating AWS services like Lambda, Lex, and DynamoDB with banking systems to automate customer service workflows, streamline voice and chat routing, and secure customer data.
Core Responsibilities
Design and code complex contact flows using Amazon Connect.
Build serverless integrations using AWS Lambda, API Gateway, and Amazon Lex for conversational AI and bots.
Connect the cloud contact center with CRM platforms (like Salesforce) and core banking data frameworks.
Ensure strict adherence to banking security, compliance, and data privacy standards. [1, 2, 3]
Key Skills Needed
Hands-on experience with Amazon Connect architecture and implementation.
Proficiency in programming languages like Python, Node.js, or Java for Lambda functions.
Knowledge of AWS core services (IAM, CloudWatch, DynamoDB, S3).
Familiarity with CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), and agile delivery models. [1, 2, 3, 4]
If you are preparing for a role or project like this, would you like help with:
Common interview questions for an Amazon Connect developer?
Sample AWS architecture for a banking contact center?
Specific integration steps (e.g., Lambda or Salesforce)?
- Dice Id: 91173043
- Position Id: 9039366
- Posted 1 day ago
Company Info
About Nexylum Global LLC
Nexylum — Your Next Level Tech Partner
We are a full-service IT Consulting, Staffing, and Technology Solutions company empowering businesses to navigate digital transformation with confidence. In a landscape of constant disruption, Nexylum delivers what matters most: results, reliability, and the right talent.
💼 WHAT WE DO:
🔹 IT Staffing & Talent Solutions
Elite technology professionals ready to accelerate your projects. Contract, contract-to-hire, and direct placement across all tech disciplines—developers, architects, data engineers, cloud specialists, DevOps, QA, and more. Our W2 consultants integrate seamlessly with your teams.
🔹 Technology Consulting
Strategic advisory that bridges business goals with technology execution. From roadmap development to vendor selection, architecture reviews to digital strategy—we help you make smarter technology decisions.
🔹 Software Development & Products
Custom applications, API development, legacy modernization, and full product lifecycle delivery. We build scalable solutions tailored to your unique business challenges.
🔹 Cloud & Infrastructure
AWS, Azure, GCP—designed, deployed, and managed. Cloud migrations, infrastructure-as-code, DevOps automation, and secure multi-cloud environments.
🔹 AI & Emerging Technologies
Generative AI implementations, Machine Learning models, intelligent automation, and data analytics. We help you harness AI to drive efficiency, insights, and innovation.
🎯 OUR MISSION:
Stability in a World of Constant Change
Technology evolves rapidly. Your partner shouldn't. We combine deep technical expertise with a consultative approach to deliver measurable outcomes—whether you need one expert or an entire team, a quick solution or a long-term transformation.
🌎 Serving clients across USA | Canada | India
From Fortune 500 enterprises to high-growth startups, Nexylum is the partner you call when excellence isn't optional.
Your next level starts here. Let's build it together.
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