Project Management Lead - Technical Support


Resourcesoft, Inc.
Dice Job Match Score™
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Job Details
Skills
- IT Project Management
- PMP
- Customer Support
- Risk Management
- Logistics Management
- Reemployment Services
- Community Development
- Production Support
- Resource Allocation
- Quality Assurance
- Status Reporting
- Multi-platform Environments
Summary
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7 or more years of experience in IT team leadership and production project management within multi-platform environments.
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Proficiency in Project Management Professional (PMP) methodologies and standardized project management processes.
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Experience with IT initiatives involving reemployment services and community development program areas.
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Experience in risk identification, mitigation strategies, and enterprise-level logistics management.
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Experience with resource allocation, workforce planning, and administrative support for technical departments.
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Experience in technical quality reviews and production stability monitoring for diverse work efforts.
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Excellent verbal and written communication skills.
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Direct and monitor daily work efforts and logistics for customer support project assignments.
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Assemble comprehensive project plans and assign technical tasks to cross-functional teams.
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Execute risk management strategies and identify resource needs to ensure project continuity.
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Track critical project milestones and adjust resource allocation to maintain timeline integrity.
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Coordinate status reporting and evaluate the stability of production-level work efforts.
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Facilitate communication across enterprise areas regarding project scope, budget, and risk factors.
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Implement project management methodologies to enhance customer support delivery and operational efficiency.
- Dice Id: 10117734
- Position Id: 21167-27990-
- Posted 4 hours ago
Company Info
About Resourcesoft, Inc.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
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