Job#: 3024945 Job Description: Location: CLT & Dallas
Pay rate: $54 & $70
Required Qualifications:- 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience in IT support or cloud support roles
- 3+ years of hands-on experience with Google Cloud Platform services, including GKE/Kubernetes
Desired Qualifications:- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience)
- Proven experience in a leadership or technical lead role
- Familiarity with containerization and orchestration tools (Docker, Helm, Istio).
- Experience with monitoring and logging tools (Stackdriver, Prometheus, Grafana)
- Proficiency in scripting languages (Python, Bash, etc.) and automation tools (Terraform, Ansible)
- Ability to mentor and develop junior team members
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Certifications (Preferred): Google Cloud Professional Cloud Architect, Google Cloud Professional DevOps Engineer or Certified Kubernetes Administrator (CKA)
In this role, you will:- Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
- Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
- Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
- Make decisions on technical changes and enhancements
- Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
- Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
- Provide L2 support for Google Cloud Platform environments, focusing on GKE/Kubernetes
- Provide technical guidance and support to team members, ensuring best practices are followed
- Conduct root cause analysis and implement corrective actions to prevent recurrence
- Participate in change management processes to ensure minimal disruption to services
- Develop and maintain scripts and automation tools to streamline support processes
- Communicate effectively with stakeholders, providing updates on support activities and project progress
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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