Job Description:
We are seeking a Business Intelligence Analyst to build and maintain dashboards, reports, and analytics that power compliance, variance tracking, and operational efficiency. You ll blend strong SQL and Power BI/Tableau expertise with business acumen to produce actionable insights for leaders across organization.
Key Responsibilities:
Develop Metrics & Dashboards
Create and maintain interactive dashboards in Power BI / Tableau.
Provide real-time insights on compliance, variances, and operational performance.
Automate reporting processes to improve efficiency.
Data Analysis & Reporting:
Write SQL queries to extract, clean, and analyze data from multiple sources.
Identify trends, anomalies, and performance gaps through data analysis.
Present findings to stakeholders and leadership with actionable recommendations.
Compliance & Variance Monitoring:
Track key compliance metrics and ensure adherence to internal/external regulations.
Monitor operational variances, providing root cause analysis and suggestions for resolution.
Collaborate with cross-functional teams to improve data accuracy and reporting integrity.
Business Support & Strategy:
Partner with leadership to define KPIs and performance benchmarks.
Provide data-driven insights to support decision-making and strategic initiatives.
Work with EPMO, Finance, and Operations to ensure seamless data integration.
Qualifications & Skills:
Must-Have:
2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
Knowledge of Jira, ServiceNow, or other ITSM tools.
Strong analytical skills with a data-driven approach to problem-solving.
Ability to communicate insights clearly to non-technical stakeholders.
Nice-to-Have:
Proficiency in SQL (query optimization, joins, stored procedures, etc.).
Hands-on experience with Power BI / Tableau (dashboard development, DAX, visualizations).
Experience in compliance tracking or risk analysis.
Familiarity with financial services or payment processing environments.
What Success Looks Like (First 90 Days)
Stand up baseline compliance & variance dashboards/KPIs with agreed definitions.
Deliver at least one automated reporting pipeline reducing manual effort.
Establish a lightweight data quality regimen and surface key data issues.
Produce stakeholder ready insight briefs that inform operational decisions.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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