Technical Product Manager

Location: Phoenix, AZ
Salary: $100,000.00 USD Annually - $120,000.00 USD Annually
Description: Our client is currently seeking a Technical Product Manager



Position Summary
The Technical Product Manager oversees the full product lifecycle for highly technical enterprise cloud and managed services products. This role drives business needs while staying aligned with the Voice of the Customer. It requires close collaboration with technical teams, strong market awareness, product strategy development, roadmap ownership, and leadership of cross-functional teams. The position combines strategic thinking with deep technical expertise to support both internal and external initiatives.

Key Responsibilities

• Lead analysis, development, management, and communication of assigned product roadmaps aligned with business objectives. Conduct competitive gap analysis and monitor channel performance to recommend improvements and new offerings. (20%)
• Partner with internal teams including engineering, design, information security, sales, and marketing, as well as external vendors, to determine implementation, launch, and sustainment strategies throughout the product lifecycle. (20%)
• Manage programs that support customer adoption of hosted products and services. Translate customer needs and technology direction into new features and services. Ensure products meet financial regulatory and data security standards. (20%)
• Research and track technical trends in the industry. Collaborate with internal technical teams and act as the bridge between technical and business groups to ensure alignment with customer and organizational outcomes. (15%)
• Serve as product owner on an agile team. Create user stories, acceptance criteria, and product capabilities. Deliver and prioritize the product backlog aligned with sprint goals and KPIs. (10%)
• Gather customer feedback and validate performance against defined product metrics. (10%)

Education Requirements

• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field (required)

Experience Requirements

• 4 or more years of experience in hosting or managed services B2B product management (required)
• 4 or more years in a technical or IT product management role with a cloud, datacenter, utility, or critical environment services provider (required)
• 2 or more years of strategic analysis related to system implementation in a B2B environment (required)
• 2 or more years working with cross-functional teams (required)
• 1 or more years of experience working in a financial institution such as a credit union or bank (preferred)

Required Skills and Abilities

• Product management proficiency
• Strong technical aptitude combined with emotional intelligence
• Experience with Agile methodologies and full product lifecycle
• Knowledge of datacenter processes and technologies
• Strong written, verbal, and presentation skills suitable for all levels of the organization
• Proficiency in Microsoft Word, Excel, PowerPoint, Project, Visio, and Teams

Certifications

• Cloud certification in AWS, Microsoft Azure, or Google Cloud (required)
• Product Management certification or equivalent (preferred)
• PMP certification (preferred)

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