Implementation Consultant

Description

Are you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you'll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients. What You'll Do: Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training. Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle-from discovery to go-live. Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices. Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value. Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets. Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles. Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones. Mentor peers and promote best practices within the detail oriented Services team. Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets. Travel up to 50% to support client engagements, onsite training, and project execution. What You Bring: Bachelor's degree in Computer Science, Packaging, or a related discipline, or equivalent experience. 4+ years' experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries. Advanced organizational skills with proven ability to manage several priorities and projects concurrently. Excellent verbal and written communication skills; aptitude for leading client-facing meetings and presentations at all organizational levels. Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail. Self-motivated, independent, and collaborative working style. Willingness and availability to travel as project needs dictate (up to 50%).

Requirements

Preferred Skills & Experience: Proficiency in Spanish or French. Direct experience in the corrugated or folding carton industry. Familiarity with the capabilities and functionality of Amtech solutions (a strong plus). Basic to advanced knowledge of accounting principles as they relate to ERP systems (invoicing, costing, financial reporting).

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.