Bachelor s degree in English, Technical Communication, Computer Science, or a related field.
Required
5
Years
Minimum of 5+ years of experience in technical writing, preferably in a government or technology environment.
Required
5
Years
Expert in the use of MS Word, Google Docs, Confluence, or similar tools.
Required
5
Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.
Required
5
Experience with Git or other version control systems at the contributor or read-only level and documentation platforms such as GitBook or similar.
Required
5
Understanding of Scrum/agile methodology.
Required
5
Years
Familiarity with REST APIs, JSON, and software architecture concepts.
Required
5
Years
Ability to read code snippets.
Required
5
Years
Excellent written and verbal communication skills, clarity, and attention to detail in written products.
Required
5
Years
Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedures, etc.
Required
5
Ability to interview subject matter experts (SMEs) and distill complex information.
Required
5
Experience with government documentation and standards and accessibility compliance.
Highly desired
5
Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) is highly desired.
Highly desired
5
Basic knowledge of programming languages or IT systems.
Highly desired
5
Experience with UX writing is highly desirable.
Highly desired
5
Knowledge of programming languages, such as Markdown and HTML/CSS.
Highly desired
5
Experience writing for software products. (SaaS, desktop, or mobile)
Highly desired
5
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