Job Title: Identity & Access Management (IAM) Engineer – SailPoint - W2 Only
Primary Location: Remote (U.S. based)
Position Type: Contract to Hire
Need Independent candidates only
MomentoUSA is casting a line for an Identity & Access Management (IAM) Engineer – SailPoint. This is a contract role supporting enterprise identity platforms, with a primary focus on SailPoint implementations, automation, and IAM operations. The reason this position exists is to support the ongoing growth and operational maturity of the IAM program through hands-on engineering, automation, and process improvement.
What You Bring to the Role (Ideal Experience)
- Hands-on experience implementing and supporting SailPoint Identity Security Cloud (ISC) or SailPoint IdentityNow in an enterprise environment
- Strong working knowledge of identity lifecycle management, including joiner / mover / leaver processes, access provisioning, and deprovisioning
- Proficiency in PowerShell for automation, identity workflows, and system integrations
- Experience using Microsoft SQL Server (MS SQL) for identity data analysis, reporting, correlation logic, and troubleshooting
- Experience integrating IAM platforms with enterprise source and target systems (e.g., HR systems, directories, cloud platforms, and business applications)
- Strong understanding of IAM protocols and standards including SAML, OAuth, OpenID Connect, SCIM, and REST APIs
- Experience supporting or developing automation frameworks and scripts for identity operations
- Ability to troubleshoot complex IAM issues across identity data flows, integrations, and automated jobs
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent hands-on IAM engineering experience
Required Qualifications
- SailPoint certification (Identity Security Cloud, IdentityNow, or IdentityIQ)
- Experience integrating SailPoint with Workday, ServiceNow, and Azure Active Directory
- Experience designing or maintaining custom SailPoint connectors, rules, and correlation logic
- Familiarity with privileged access management concepts and integrations (e.g., CyberArk)
- Experience working in regulated or compliance-driven environments, including audits, access reviews, and certification campaigns
- Exposure to cloud identity and zero-trust security models
Soft Skills
- Strong analytical and problem-solving skills
- Ownership mindset with a focus on reliability, security, and continuous improvement
- Clear and effective communication skills with technical and non-technical stakeholders
- Ability to collaborate across application, security, and infrastructure teams
- Strong documentation discipline (process documentation, technical designs, runbooks)
- Ability to manage multiple priorities in a fast-paced, operationally critical environment
What You'll Do (Skills Used in This Position)
Incident Response & Operational Support
- Administer and resolve IAM-related incidents (INCs) and service requests (RITMs)
- Provide ongoing operational support for IAM platforms and integrations
- Identify and remediate recurring incident patterns
- Recommend continuous improvement initiatives based on incident trends
Success Criteria
- Tickets acknowledged within 2 business days
- Service requests resolved within 5 business days
- Incidents resolved in accordance with defined SLA requirements
- Root Cause Analyses (RCAs) completed within 7 business days, including audit artifacts, evidence collection, and identity control validation
- Measurable reduction in recurring incident patterns through programmatic enhancements
IT Change Management
- Submit, coordinate, and present IAM-related change requests
- Produce change documentation aligned with enterprise change management standards
Success Criteria
- Over 90% of changes successfully implemented as approved
- Over 90% of change-related tickets approved on initial review
- Emergency changes executed with documented risk assessment and post-change validation
Automation & Scripting
- Develop PowerShell scripts to replace or reduce manual IAM workflows
- Automate processes related to:
-
- Duplicate Active Directory accounts
- Duplicate ServiceNow accounts
- Exchange account discrepancies
- ServiceNow and Active Directory attribute discrepancies
- Standardize ISC reporting generation
- Automate creation of non-employee Company, Vendor, Location, Department, and Job Codes
Success Criteria
- 80% reduction in duplicate and attribute-related account issues
- Repeatable processes created for reporting and HCM code creation
- Documented workflows delivered to IAM operations teams
Documentation
- Document IAM operational workflows including:
- Name changes
- Non-employee onboarding
- Company, vendor, location, department, and job code management
Success Criteria
• Knowledge Base articles created and signed off by IAM operations stakeholders
HAVE A NICE DAY!
Joe Murphy (Yousuf)
Technical Recruiter.
Momento USA | Exceeding Customer Expectations…
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