Globus / MFT Platform Engineer

Title: Data Engineer (Globus / MFT Platform Engineer)
Duration: 1 Year
Remote

 Scope of Work:

The contractor will support the design, deployment, and stabilization of Mayo Clinic’s enterprise Apigee Hybrid API platform across multi-cloud (Google Cloud Platform, Azure/AKS) and on-prem environments, aligned with a parallel Akamai edge routing and security implementation. Responsibilities include provisioning and managing Kubernetes infrastructure, deploying Apigee Hybrid runtimes and Akamai components, configuring multi-cloud networking, and developing Terraform-based infrastructure as code. The role will also support CI/CD integration, observability and SIEM connectivity, and production readiness activities while collaborating with internal teams and external partners. This individual will operate in a milestone-driven environment, ensuring infrastructure readiness, supporting go-live timelines, and providing documentation and knowledge transfer for long-term operational ownership.

Required Skills:

-3+ years Kubernetes (AKS required; GKE/on-prem preferred)

-Strong multi-cloud (Azure & Google Cloud Platform) experience -Terraform / IaC and CI/CD pipeline experience -Familiarity with Apigee Hybrid architecture -Understanding of edge platforms (Akamai preferred) -Experience with observability, SIEM, and Zero-Trust security

Required Technical Skills

Globus Platform Expertise (Critical)

• 3+ years hands-on experience with the Globus platform, including Globus Connect Server v5 deployment, configuration, and administration
• Deep understanding of the Globus ecosystem: endpoints, collections (managed and guest), storage gateways, storage connectors (S3, POSIX), and the Globus Web App
• Experience with GridFTP protocol — concurrency, parallelism, data channel tuning, and performance optimization for large-scale transfers
• Familiarity with Globus Auth — OAuth 2.0 / OpenID Connect integration, federated identity management, and identity provider configuration
• Experience with Globus Flows for workflow automation and scheduled/recurring transfer operations
• Experience with Globus CLI and Globus Python SDK for scripting and automation
• Familiarity with Globus vendor support engagement processes

Google Cloud Platform (Google Cloud Platform)

• Hands-on experience with Google Cloud Platform Compute Engine (VM provisioning, management, and maintenance)
• Experience with Google Cloud Platform Cloud Storage (S3-compatible buckets, lifecycle policies, IAM, service accounts)
• Understanding of Google Cloud Platform networking — VPCs, firewall rules, DNS, ingress/egress controls, and DMZ architecture
• Experience with Google Cloud Platform IAM, service accounts, and RBAC

Linux Systems Administration

• Strong Linux administration skills (the Globus Connect Server runs on Linux VMs)
• Proficiency with shell scripting (Bash), system monitoring, log analysis, and troubleshooting
• Experience with package management, service configuration, and security hardening on Linux

Networking & Security

• Understanding of network protocols: TCP/IP, HTTPS, GridFTP, DNS
• Experience configuring firewall rules for high-port-range protocols (TCP 50000–51000)
• Familiarity with Zero-Trust security principles and DMZ architecture patterns
• Understanding of HIPAA compliance as it applies to data transfer and PHI handling in healthcare environments

Data Transfer & MFT Concepts

• Broad understanding of Managed File Transfer principles — secure transfer protocols, audit logging, compliance, and data governance
• Experience supporting large-scale data transfers (terabyte- to petabyte-scale) in research, academic, or healthcare environments
• Familiarity with other MFT tools (Signiant, Cleo, or similar) is a plus

Preferred / Nice-to-Have Skills

• Experience deploying Globus in a healthcare or regulated environment (HIPAA, NIST)
• Familiarity with Azure DevOps (ADO) for config/state management and CI/CD pipelines
• Experience with Terraform / Infrastructure as Code for Google Cloud Platform resource provisioning
• Knowledge of Sailpoint or similar identity governance platforms for user provisioning
• Experience with Entra ID (Azure AD) federation and SSO integration
• Familiarity with High-Performance Computing (HPC) environments and research data workflows
• Experience with monitoring/observability tools (Prometheus, Grafana, Google Cloud Platform Cloud Monitoring)
• Understanding of Box.com integration patterns (Globus + Box complementary architecture)

Key Competencies:

-Self-driven problem solver

-Able to work in milestone-driven, dependency-heavy environment -Strong collaboration and documentation skills -Experience supporting cross-cloud and on-prem infrastructure

Nice to Have:

-Healthcare / regulated environment experience -Cloud or Kubernetes certifications -Apigee Hybrid or Akamai (Noname) experience -GitOps tools (ArgoCD, Flux)

Submission Requirements:

-Resume highlighting Kubernetes, multi-cloud, and API platform experience -Short summary aligning to role requirements

Required Education:
-Bachelor''s degree in Computer Science or Engineering from an accredited University or College.
OR
-Associate’s degree in Computer Science or Engineering from an accredited University or College with two (2) years of experience.

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Engagement Overview

Mayo Clinic has selected Globus as a strategic Managed File Transfer (MFT) platform to address critical gaps in secure, large-scale research data movement. The Globus platform is currently being installed in the Google Cloud Platform Cloud Data DMZ and is nearing completion of initial implementation. The Enterprise Interfaces team within the Enterprise Data organization has been designated as the operational home for Globus, alongside existing MFT solutions (Signiant and Cleo).

The contractor will embed within the Enterprise Interfaces team and serve as the primary technical resource for completing Globus operationalization, onboarding initial research customers, establishing operational support processes, and building the team''s institutional knowledge of the Globus ecosystem. This engagement is designed to bridge an immediate capacity gap while the organization plans for long-term staffing through Phase 2 positions.

Project Context

This engagement directly supports enterprise priorities including:

Research Enablement – Enabling secure, compliant, high-throughput transfer of large research datasets (terabyte- to petabyte-scale) for Principal Investigator onboarding/offboarding, grant collaborations, and secure data downloads from approved external sites.

MFT Consolidation – Integrating Globus into the existing MFT portfolio alongside Signiant and Cleo, with a long-term vision toward consolidated MFT operations with an AI-operations-centric approach.

Security & Compliance – Ensuring alignment with Mayo Clinic ISA, BAA, TPRM, and NIST security framework requirements.

Key Architectural Elements:

Globus SaaS control plane with user authentication via Entra ID (restricted to allowed identity providers: mayo.edu, globus.org, approved external institutions)

Two internally hosted Compute Engine VMs running Globus Connect Server (GCS) v5 in the Google Cloud Platform Data DMZ

Google Cloud Platform ingress and egress S3 storage buckets with a defined 30-day data lifecycle/retention rule

GridFTP parallel transfer protocol across HTTPS 443 and TCP ports 50000–51000 for high-performance data movement

Globus Storage Gateways (Google S3 connectors) linking collections to Google Cloud Platform bucket storage

Data movement performed by Globus-managed service accounts — no direct user access to underlying buckets

User provisioning managed via Sailpoint

Flat-fee licensing model for unlimited data transfer and unlimited endpoints (cloud and on-premises)

Scope of Work / Key Responsibilities

The contractor will be responsible for, but not limited to, the following:

Platform Configuration & Deployment Completion

• Complete final configuration and hardening of the Globus Connect Server (GCS v5) deployment on Google Cloud Platform Compute Engine VMs within the Data DMZ
• Configure and validate Globus Storage Gateways and S3 Storage Connectors for ingress and egress Google Cloud Platform buckets
• Configure Globus collections (Managed and Guest) aligned with Mayo''s data access policies and identity provider restrictions
• Validate end-to-end data transfer workflows including ingress, egress, and staging collection transfers across the Service Connector (SC) boundary into the MCC VPC
• Configure DNS, authentication flows (OAuth/OpenID Connect via Entra ID), and endpoint registration within Globus.org

User Onboarding & Research Customer Support

• Onboard initial research user groups to the Globus platform, providing hands-on support for first transfers
• Develop and document standardized user onboarding procedures, including Sailpoint provisioning workflows and Globus Web App access
• Provide Tier 1/2 operational support for Globus users — troubleshooting transfer failures, stalled transfers, permission issues, connectivity problems, and performance optimization
• Coordinate with Globus vendor support (University of Chicago) for escalated issues using the established Globus support process

Infrastructure Maintenance & Operations

• Monitor and maintain Globus Connect Server VM health, GCS services, and Google Cloud Platform bucket lifecycle policies
• Manage Globus endpoint configurations including storage gateways, identity provider settings, path restrictions, and access policies
• Perform ongoing performance tuning — optimizing GridFTP concurrency, parallelism, data channel configurations, and transfer parameters for high-throughput workloads
• Monitor transfer activity, usage patterns, and audit logs for operational and compliance reporting
• Manage GCS software updates, patches, and version upgrades
• Support disaster recovery planning and testing for the Globus platform

Security & Compliance

• Implement and enforce security controls aligned with Mayo Clinic ISA, BAA, and NIST frameworks
• Manage identity provider configurations and access controls (RBAC) within the Globus platform
• Ensure data governance policies are enforced — including collection-level permissions, path restrictions, and transfer audit logging
• Support TPRM and Risk/OIS requirements as they relate to Globus operations

Knowledge Transfer & Documentation

• Produce comprehensive technical documentation: runbooks, SOPs, architecture diagrams, troubleshooting guides, and operational playbooks
• Participate in the Globus Orientation Session led by Pete Eby from the Architecture team and help translate session content into operational procedures
• Transfer knowledge to Mayo Clinic Enterprise Interfaces staff to enable long-term self-sufficiency
• Document lessons learned from initial user onboarding and operational support activities

Collaboration & Governance

• Navigate Mayo Clinic governance, change management, and approval processes for platform changes
• Collaborate with the Architecture team, Storage/Infrastructure team, and Research stakeholders
• Coordinate with ADO repo owners for configuration and state management
• Provide input into long-term MFT operations planning and AI-operations integration

Other Requirements

• Self-directed problem solver – Identifies issues, researches solutions, and proposes fixes without waiting for detailed instructions. Globus troubleshooting often requires deep dives into different layers of the stack (application, performance, networking, user-support).
• Strong communicator – Able to explain complex technical concepts to both technical staff and research customers; produces clear, concise documentation.
• Enables others – Actively transfers knowledge to internal team members; creates operational runbooks and training materials that enable the team to assume full ownership.
• Customer-oriented – Comfortable working directly with research users to troubleshoot issues and guide them through data transfer workflows.
• Governance-aware – Navigates Mayo Clinic change management, approval processes, and security review requirements effectively.
• Proactive – Anticipates operational needs, identifies process improvements, and proposes solutions for long-term platform sustainability.