Voice Engineer

The Woodlands, TX, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

On-site

DRC Systems USA LLC

Fitment

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Job Details

Skills

VOIP
Cisco
maintenance
telecommunications
Communication Skills
Team Working
Analytical Thinking
Testing Skills
Problem Solving
Self Motivation
Passionate
Adaptability
Call Centers
Knowledge of Videoconferencing
Network Protocols

Summary

Only W2 (No C2C, No 1099, No EAD)

Job Title: Voice Engineer

Location - The Woodlands, TX 77380 - Hybrid (3 Days Onsite/Week)

Our client is looking for a motivated and enthusiastic Voice Engineer to join our internal telecommunications team. In this role, you will support the deployment and maintenance of voice communication systems, ensuring seamless connectivity and performance. You will be instrumental in troubleshooting issues, implementing solutions, and assisting in the enhancement of our CISCO voice infrastructure.

Responsibilities

Assist in the implementation and configuration of voice systems, including VoIP and PBX solutions
Monitor system performance and troubleshoot connectivity issues to ensure optimal operation
Support end-users with voice-related inquiries and technical assistance
Document technical processes and procedures for voice system management
Participate in the testing and deployment of new voice features and upgrades
Collaborate with cross-functional teams to define voice requirements and integrate voice solutions with existing infrastructure
Travel may be required at times within the US.

Required and Preferred Qualifications

Required:

2+ years of experience in voice engineering or telecommunications
Intermediate understanding of VoIP protocols (e.g., SIP, RTP) and telephony systems
Familiarity with networking concepts and troubleshooting
Strong analytical and problem-solving skills
Experience of supporting CISCO Unified Communications platform.
A proactive mindset.

Preferred:

Experience with Cisco Collaboration solutions
Knowledge of call center technologies and features
Relevant certifications in voice technologies (e.g., CCNA Voice) are a plus

Technical Skills and Relevant Technologies

Familiarity with VoIP and telephony systems
Basic understanding of network protocols and configurations
Experience with monitoring tools for voice systems

Soft Skills and Cultural Fit

Excellent verbal and written communication skills
Ability to work collaboratively in a team environment
Proactive approach to learning and personal development
Adaptability to changing technologies and processes

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90718675
Position Id: 2026-1169
Posted 6 hours ago

Company Info

About DRC Systems USA LLC

DRC Systems is a people-first organization

DRC Systems India Limited is a renowned name in the field of software development. Our journey began in 2012, with minimal resources in a small space with few technology enthusiast people. In a decade, we have grown into a team of over 300 people and offices located at three locations. The head office is located in GIFT City, Gandhinagar, a space for limitless opportunities, growth exposure, and access to world-class infrastructure.

Our team includes experts in many technological domains which empowers us to deliver top-notch solutions on-time to our clients. We offer a complete range of IT solutions which includes mobile app development, website development, AI and automation, enterprise solutions, cloud-based services, digital marketing services, and various others. We are technology partners for our clients, not just one-time solution providers. Our clientele includes institutions, enterprises, government agencies, international brands, industry leaders, and start-ups.

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