Public Safety Senior Network Engineer

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The Public Safety Senior Network Engineer will demonstrate and apply both low and high-level architecture of NG911 and integrate its sub-systems supporting PSACs. An in-depth understanding of PSAC technologies and network requirements. This will greatly help the City in many ways, including having clear and comprehensive technical insight into all existing and future technologies providing detail solutions to complex requirements in NYC RFPs and other PSAC related project. Full demonstrated understanding of current technologies and all vendors subsystems, work with other teams to identify any technical gaps, help drive the lower levels of engineering scopes that need to be done to verify newer solutions and guidance that supports NG911 evaluators during the vital proposal evaluation process, etc.

Provide engineering and technical leadership role within the Public Safety programs. Work with implementation engineer from NICE Systems, VESTA Solutions, all internal DoITT teams, and external vendors. Has a deep understanding of all technologies supporting existing PSAC, NICE logging and recording system, VESTA, NYPD PCT, FDNY ARDs and EMT voice and text conversations, Text-to-911.

The successful candidate will serve as Senior Network Engineer reporting to the Public Safety Division.

Responsibilities will include:
- Review and evaluate software and network design issues, ensure efficient data flow, scalability, cost-efficiency, and application needs; design and code router/switch configurations;
- Implement new processes/functions on routers and switches, including but not limited to SIP, QoS, multicasting, NTP, VLAN configurations, TACACS, HSRP, Content Networking, and advanced network routing;
- Provide advanced network assistance in new project development;
- Attend Project meetings to assess Network infrastructure needs and required design augmentations that may be required.
- Design and deploy functional networks (LAN, WLAN, WAN);
- Configure and install software, servers, routers and other network devices;
- Automate tasks and monitor their effectiveness;
- Provide assistance to team members on technical issues;
- Create, oversee and test network resiliency measures;
- Communicate with upper management when needed;
- Maintain complete technical documentation, high and low level design;
- Facilitate technical designs and architecture discussions with clients;
- Handle special projects and initiatives as assigned.

HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY
Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (_monthly.shtml) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at:

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID #769042

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

OTI participates in E-Verify

TELECOMMUNICATIONS MANAGER (NO - 8298A

Minimum Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or

2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or

3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Preferred Skills

The successful candidate should possess skills in routing/switching with two or more of the following technologies: - 10+ Year of experience as a Senior Network Engineer - Utilize combined 10+ years of experience with strong design, deployment and troubleshooting experience with mid to large enterprise network design/implementations to perform the following tasks: o designing and configuring Cisco Nexus and IOS range of routers and switches o designing and configuring advanced routing protocols (EIGRP, OSPF, and BGP) o designing and configuring F5 LTM and GTM load-balancers - Cisco Datacenter Technologies (OTV, VxLAN, VPC/VSS, Nexus 9k ACI and Non-ACI modes) - Experience with Cisco/Avaya Wireless and VoIP technologies - Understanding of Network security technology (NG Firewalls, VPN, IOS base security practices, etc.) - Understanding of Oracle SIP/Voice Gateways devices and detail knowledge of the SIP protocols - Understanding of Cisco Collaboration Systems (CUCM, UCCX, UCCE, Expressway, CUBE) - Experience managing Infrastructure supporting Internet and Wide Area Networks with general understanding of Proxy, DNS, Domain Controllers, LDAP services and application dependencies - Strong understanding of MPLS protocols, Multicast BSR Designs, Enterprise QoS deployments, ipv6 dual-stack deployments, DWDM Technologies, LAN/WAN network design, and configuration, and troubleshooting o Strong understanding of IP/IPv6 based networks, subnetting, and advanced routing protocols is required o Understanding of Network security technology (NG Firewalls, VPN, IOS base security practices, etc.) o Understanding of Enterprise based protocols DNS, LDAP, Domain Controllers, RadiTACACS authentication , VMWAre technologies (ESXi virtualization, NSX-T, AVI loadbalancing) o Basic understanding of Azure/AWS Express Route (SaaS, PaaS and IaaS) o Strong understanding of IP based networks, subnetting, and advanced routing protocols - Ability to write scripts in Python, TCL, Perl, or other languages is a plus - Excellent communications and writing skills - Expert in troubleshooting and problem solving skills - In depth knowledge of core routing and switching design using Cisco recommended best practices.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at ;br>
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.