Role :Site Reliability Engineer
Location : Charlotte , NC
Local candidates only.
Required Qualifications:
8+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience in Production support/Site Reliability Engineering teams with continued focus on improving Platform health
1+ years of experience in fintech or bankingCopilot/AI experience
Familiar with Agile or other rapid application development practices
Hands-on expertise with Automated testing, Process Automation & building dashboards using APM tools.
Experience with distributed (multi-tiered) systems, algorithms, relational databases, and NoSQL databases.
Knowledge & Exposure caching tools (Redis) or messaging tools such as MQ, Kafka.
Must have working knowledge of APM tools such as Splunk, GCL, ELK, Grafana, etc.
Able to create Dashboards using GCL/Splunk/ELK and setup alerts.
Ability to work with Engineering teams across the ecosystem such as Security, Networking & Infrastructure challenges which can impact platform health & resiliency.
Tech Stack: Jaav/J2EE (Spring, Spring Boot, Python, Shell Scripting, Kafka, Oracle, MongoDB, etc.).
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
Job Expectations:
You will be a core member of a SRE support team, will be utilizing the latest technology tools to write code, test cases, working with API specs and automate to maintain the resiliency, performance, and availability of Digital Sales & Marketing platforms.
Strong & relevant experience in supporting Web/API platforms built using Java/java script Stack (Spring/Spring boot)
Proficiency in dealing with Legacy infrastructure along with cloud infrastructure (on prem & 3rd party) such as PCF or Azure. Identifying opportunities to adopt to new technologies while improving the efficiency by removing toil and continues to drive efficiency & optimization.
Proactive monitoring of app performance through Splunk, App dashboards, App dynamics & Dynatrace etc.
Represent Platform engineering teams during production outages and collaborate with engineering teams to resolve production outages. Collaborate with stake holders across engineering function to own/derive RCA & work towards permanent resolution.
Plan, support, execute and comply with governance programs/processes in support of a strong control environment in your functional area. Leverage process documentation to improve operational controls and identify and remediate process deficiencies.
Proactively identify, communicate, mitigate, and escalate risk originating from non-compliance of processes, operational errors, and data integrity issues in all applicable processes.
Ability to influence SRE practices within and outside teams to enable a strong DevOps culture within the organization
Able to work on shift duty in a 12/7 support organization.
Responsible for working with Engineering teams to maintain the SLAs & SLOs. Constantly looking out for opportunities to improve platform metrics & communicate the same to stakeholders.
Exposure and proficiency in different API styles such as SOAP, REST, Micro services etc.
Working knowledge of Postman
Willingness to work on-site in Charlotte, NC (This position offers a hybrid work schedule)
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