Application Production Support Engineer

Lake Mary, FL, US • Posted 2 days ago • Updated 7 hours ago
Full Time
On-site
USD $70.00 - 86.37 per hour
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Bridging
  • Cloud Computing
  • ROOT
  • Database
  • Scripting
  • Shell
  • Code Optimization
  • Artificial Intelligence
  • Java
  • Software Troubleshooting
  • SQL
  • Microsoft Azure
  • Kubernetes
  • Splunk
  • Dynatrace
  • GitLab
  • Continuous Integration
  • Continuous Delivery
  • Python
  • Shell Scripting
  • ServiceNow
  • JIRA
  • Analytical Skill
  • Communication
  • Teamwork
  • Collaboration
  • Application Development
  • Application Support
  • Production Support
  • Financial Services
  • Performance Management
  • Project Management
  • Preventive Maintenance

Summary

Application Production Support Engineer

Location: Pittsburgh, PA or Lake Mary, FL | Hybrid
We are seeking an Application Production Support Engineer to support cloud-based, Java applications in a production environment. This role bridges application support and development, requiring strong troubleshooting skills and an understanding of end-to-end application flows, data, and system dependencies.

Key Responsibilities
  • Monitor and support cloud-based production applications.
  • Troubleshoot application, performance, and database issues; review logs and identify root causes.
  • Triage incidents and coordinate with development and database teams for resolution.
  • Support application deployments and ongoing maintenance.
  • Develop scripts and automation using Python and/or Shell to reduce manual processes.
  • Identify opportunities for application optimization and AI-enabled improvements.
Required/Preferred Skills
  • Strong Java knowledge for application troubleshooting and triage.
  • Mid-level to complex SQL skills.
  • Azure experience strongly preferred; Kubernetes is a plus.
  • Experience with Splunk, Dynatrace, or comparable monitoring tools.
  • Experience with GitLab/CI-CD and deployment processes.
  • Python and/or Shell scripting experience preferred.
  • ServiceNow, Jira, or similar production support tools.
  • Strong analytical, troubleshooting, communication, and teamwork skills.
Additional Details
  • Backgrounds in application development, application support, or production support are all relevant.
  • Financial services experience is preferred but not required.
  • Rotational evening and weekend support is required.
  • Shifts may include 7 AM-4 PM, 11 AM-7 PM, or 12 PM-8 PM.
  • Strong potential for conversion to a permanent position.
#LI-LC1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10488758
  • Position Id: 5d0695269e965e9ed78cf8f62f3c962f
  • Posted 2 days ago
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