Lead business requirements gathering workshops and document business requirements.
Develop wireframes or prototypes based on business input/requirements to visualize concepts and to produce requirements for development.
Document use cases, business/system/functional requirements, requirements traceability matrix and test cases.
Create process flowcharts, diagrams, drawings, and other related documentation. Create technical workflows using different modelling techniques.
Conduct business process/systems analysis through user story workshops.
Analyse current business processes and document AS-IS business process flows.
Work with business stakeholders in developing TO-BE business process flows.
Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements.
Participate in user requirement sessions to identify opportunities for process improvement and technical solutions.
Translate business requirements into technical specifications.
Assist in developing business cases, project plans, and estimates.
Assist in the Software Design. Work with technical experts and business stakeholders to iron out the details.
Create Test plans by incorporating business process flows and non-functional requirements.
Collect, cleanse, analyze, sort, report, and transform raw data into meaningful business insights using Excel to support informed decision-making.
Review system cases prepared by the testing team.
Create and execute system test cases.
Design test cases for UAT and assist in testing. Provide the user acceptance criteria and work with developers and testers to ensure that all the criteria met.
Work closely with business team as part of UAT testing.
Develop and maintain documentation related to system functions and use.
8+ years of experience working as an IT business analyst
5+ years' experience with elicitation and documentation of business and functional requirements
Good understanding of all stages of Waterfall methodology Viz; requirements gathering, design, development, testing, and deployment.
Understanding of and experience in IT project management methodologies, requirements management, quality assurance and IT processes.
Skilled in Excel, data collection, data sorting, cleansing, analysis, and transforming business data into actionable insights for informed decision-making.
Experience in developing Test plans and Manual Testing.
Good experience with design and implementation of technical environments using various technologies and languages.
Must have experience developing AS-IS and TO-BE business process flows.
Must have in-depth knowledge of business re-engineering principles and processes, the ability to identify, capture, and translate business requirements.
Basic programming language knowledge, understanding of databases.
Must have strong customer service skills.
Must have excellent verbal and written communication skills, including presentation, facilitation, and coordination skills.