Entry-level Mainframe Operator/Technician (1-2 years)

Introduction

This position is for an Entry-level Mainframe Operator/Technician with 1-2 years of experience. The role involves working in the Command Center of a large multinational bank holding company where mainframe availability is mission critical. The candidate will need to work both onsite and remotely, and will be responsible for ensuring the smooth operation of mainframe systems.

Responsibilities

• Monitor mainframe systems and respond to alerts and incidents
• Execute batch jobs and job scheduling using JCL and OPC
• Troubleshoot and resolve mainframe system issues
• Collaborate with other team members to ensure system availability
• Adhere to security and operational policies
• Provide support during system upgrades and maintenance
• Create and maintain technical procedural documentation

Requirements

Required Skills:

• Problem-solving skills
• Ability to work independently and as part of a team
• Interest in technology and willingness to learn
• Experience with OS/390, Z/OS, Mainframe, JCL, and OPC
• Strong English written and verbal communication skills

Preferred Skills:

• Knowledge of IBM Z Mainframe and z/OS
• Experience with data transfer protocols such as NDM and FTP
• Previous experience in a financial firm
• Familiarity with Service-Now ticketing software
• Experience with virtual connectivity tools like Teams and Zoom

Shift Structure:

• 12-hour shifts
• 3 days onsite one week (Thursday, Friday, Saturday) and 4 days remote the next week (Wednesday, Thursday, Friday, Saturday)
• Must work EVERY Saturday
• In-office during the week and remote on Saturdays