Endpoint Support Engineer

Job Title

Endpoint Support Engineer (Contract - W2)

Location

Onsite - Dublin, Ohio

Duration

Contract through the end of the year

Pay Rate

$30-$45 per hour (W2, based on experience)

Workplace Type

100% Onsite

Position Overview

We are seeking an Endpoint Support Engineer (Contractor) to support our Digital Endpoint Support organization. This role is designed to take on repeatable, lower-level endpoint support work, allowing our engineering teams to be more intentional with how they invest their time.
engineers in this model are treated as production engineers, owning services already in production-including triage and assignment-rather than working exclusively from an incoming queue. This approach enables deeper ownership and skill development for team members, while freeing experienced engineers to focus on thought leadership, forward engineering, and roadmap initiatives. The result is improved platform stability today and stronger, more scalable solutions for the future.

Role Responsibilities

As a Digital Endpoint Support Engineer, you will provide hands-on technical support for corporate endpoint devices and related applications, helping maintain a secure, reliable, and productive digital workplace for above-restaurant employees.
Key responsibilities include:

• Diagnosing and resolving hardware, software, and connectivity issues across Windows, macOS, iOS/iPadOS, and Android devices
• Supporting Tier 1 and Tier 2 incidents and service requests, with appropriate escalation when needed
• Assisting with device provisioning, deployments, refreshes, and asset lifecycle management
• Maintaining accurate documentation in ITSM tools (ServiceNow) and contributing to knowledge base articles
• Collaborating closely with endpoint engineering, cybersecurity, service desk teams, and managed service partners
• Participating in endpoint-related projects and deployments, including Windows and Microsoft 365 initiatives
• Utilizing endpoint management and identity platforms such as Intune and Entra

Required Qualifications

• 2+ years of experience in IT support, endpoint operations, or equivalent hands-on experience
• Strong working knowledge of Windows 11+, macOS, Microsoft 365, and basic networking concepts
• Experience with endpoint management tools such as Intune, SCCM, JAMF, or M365 Admin
• Familiarity with enterprise ITSM platforms, preferably ServiceNow
• Excellent communication skills with a strong customer-service mindset
• Ability to lift up to 50 pounds and travel domestically and internationally as needed

Preferred Qualifications

• Experience supporting endpoints in enterprise or large-scale environments
• Microsoft 365 or Endpoint Administrator certifications
• Exposure to scripting or automation for endpoint management

Job Type & Location
This is a Contract position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dublin,OH.
Application Deadline
This position is anticipated to close on Mar 4, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.