Guidewire ClaimCenter Business Analyst

Position: Senior Business Analyst – Guidewire ClaimCenter
Experience: 7+ Years
Domain: Property & Casualty (P&C) Insurance
Certification: Guidewire ClaimCenter Certification – Mandatory

Job Summary

We are looking for an experienced Business Analyst with 7+ years of experience in the P&C Insurance domain and strong functional expertise in Guidewire ClaimCenter. The ideal candidate must be Guidewire ClaimCenter certified, with a good understanding of end-to-end claims management processes and hands-on experience working on Guidewire ClaimCenter implementation, enhancement, or transformation projects.

Key Responsibilities

• Gather, analyze, and document business requirements for Guidewire ClaimCenter implementations and enhancements.
• Work closely with business stakeholders, product owners, developers, and QA teams to translate business needs into functional requirements.
• Understand and analyze end-to-end P&C insurance claims lifecycle processes.
• Prepare BRDs, FRDs, functional specifications, user stories, acceptance criteria, and process flow diagrams.
• Conduct requirement workshops, stakeholder discussions, and functional walkthroughs.
• Perform gap analysis, impact assessment, and fit-gap analysis for business requirements.
• Work closely with technical teams to ensure functional requirements are accurately implemented in Guidewire ClaimCenter.
• Support SIT, UAT, defect triaging, and business validation.
• Ensure solutions align with business objectives and insurance industry best practices.
• Participate in Agile ceremonies and provide functional guidance throughout the project lifecycle.

Mandatory Skills & Experience

• 7+ years of overall experience as a Business Analyst in the Insurance domain.
• Strong experience in Property & Casualty (P&C) Insurance.
• Mandatory hands-on functional experience with Guidewire ClaimCenter.
• Guidewire ClaimCenter certification is mandatory.
• Strong understanding of end-to-end claims management processes, including:
• First Notice of Loss (FNOL)
• Claims intake and registration
• Claims assignment and investigation
• Coverage verification
• Reserve management
• Claims assessment and evaluation
• Payments and settlements
• Claims closure and reopening
• Experience in requirement gathering, functional documentation, and stakeholder management.
• Ability to translate business requirements into functional specifications and user stories.
• Good understanding of Guidewire ClaimCenter workflows, features, and functionalities.
• Excellent communication, analytical, and problem-solving skills.

Good to Have

• Exposure to Guidewire integrations with PolicyCenter and BillingCenter.
• Experience in Guidewire ClaimCenter implementation, migration, or upgrade projects.
• Knowledge of Agile/Scrum methodologies.
• Experience in functional testing, UAT coordination, and defect management.
• Understanding of insurance regulatory and compliance requirements.