End User Support Technician I

Las Vegas, NV, US • Posted 11 days ago • Updated 11 hours ago
Contract W2
On-site
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Job Details

Skills

  • IT Consulting
  • Business Software
  • Computer Hardware
  • Microsoft Office
  • Adobe Acrobat
  • Norton AntiVirus
  • Internet Explorer
  • Active Directory
  • Laptop
  • Service Desk
  • Customer Service
  • Communication
  • Customer Facing
  • Licensing
  • FOCUS
  • Technical Support
  • CompTIA
  • A+
  • Law

Summary

  • JOB-7567
  • End User Support Technician I
  • Las Vegas, NV
  • Contract
  • Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for an End User Support Technician to join our team.

    REQUIREMENTS

    • 21 years of age or older
    • Must be able to work all shifts, including night shifts, REQUIRED
    • Provide on-site technical support to end users, troubleshooting software and hardware issues face-to-face, in addition to phone and email support.
    • Previous work experience installing and troubleshooting common business software and hardware, i.e., Microsoft Office: 2003, 7, and 10; Adobe Acrobat, Symantec Antivirus, Internet Explorer, Active Directory, etc.
    • Install, configure, and maintain desktops, laptops, scanners, and other end-user devices
    • Basic understanding of Apple products and software is highly desired
    • Respond to and resolve IT service desk tickets within established timeframes
    • Superior customer service and communication skills, with a focus on providing support in person in a busy, customer-facing environment
    • Ability to work independently as well as part of a team
    • Ability to obtain and maintain any licensing or active work cards REQUIRED
    • Ability to lift 40 lbs. REQUIRED
    • Reliable transportation REQUIRED
    • Capable of working in a fast-paced, high-traffic environment with a focus on delivering timely and effective technical support
    • Ability to walk distances and move throughout the facility to address issues in various areas of the property
    • Ability to maintain a professional demeanor while interacting with a diverse group of clients and colleagues PREFERRED
    • CompTIA A+ certification


    Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: linktech
  • Position Id: JOB-7567
  • Posted 11 days ago

Company Info

About Link Technologies

Founded in 2000, Link Technologies is a certified SDB, DBE, WOSB, and 8(a) Graduate company delivering customized IT and cybersecurity solutions to top commercial, government and hospitality clients. Specializing in infrastructure development, PCI compliance, QSA audits, and end-to-end project management, Link Technologies provides cost-effective, scalable solutions that align with their core values: Client Focus, Quality, and Satisfaction.

 

Link Technologies provides highly qualified professionals to take care of evolving client need in an industry with rigorous standards, enabling organizations to focus on what matters most: their core business. We operate our own fully managed Network Operations Center (NOC) and Security Operations Center (SOC), providing around-the-clock monitoring, SIEM services, and Tier 1 & 2 Help Desk support—all managed in-house to ensure quality, accountability, and rapid response.

 

Quality isn’t an add-on: it’s a standard. At Link Technologies, we believe every engagement, no matter how complex, should be executed with precision and consistency. The Link Technologies team is committed to delivering exceptional results the first time, every time. This commitment to quality is the foundation of our continued success and the driving force behind everything we do

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