Title: Business Analyst - Onsite
Mandatory skills:
IT projects, enterprise systems,
system integrations, data flows, documenting business functional requirements,
system integrations, APIs, data exchange,
IT systems implementations, process modeling tools, Visio, Lucidchart,
business processes, documenting workflows, business units,
system integration, IT projects, technical requirements, functional requirements,
operational processes, system interactions, Business Process Analysis, Workflow Mapping,
process maps, automation, process documentation, Workflow diagrams, Business process
Description:
Summary:
The client is seeking an experienced Business Analyst to support the Information Technology Services Project Management Office (PMO) in analyzing business processes, documenting workflows, supporting system implementations, and assisting with project coordination activities.
The Business Analyst will work closely with project managers, business units, and technical teams to document current and future state workflows, identify system integration points, and support the successful delivery of IT projects. This role requires strong analytical skills, experience with enterprise systems, and the ability to translate business needs into clear technical and functional requirements.
The resource will place a key role in helping the PMO understand operational processes, improve system interactions, and support implementation efforts across multiple IT initiatives.
Responsibilities:
Business Process Analysis & Workflow Mapping
Facilitate meetings and working sessions with business units and technical teams to understand operational processes.
Document current state business workflows including process steps, inputs, outputs, and system interactions.
Develop future state process maps and workflows aligned with system capabilities and project goals.
Identify opportunities for process improvements, automation, and efficiency gains.
Product clear process documentation including:
Workflow diagrams
Process maps
Business process narratives
Standard operating procedures
System Integration & Data Flow Analysis
Assist in documenting system integrations and data flows between enterprise applications
Analyze how systems exchange data and identify dependencies between systems.
Document integration points, system interactions, and upstream/downstream impacts.
Work with technical teams to understand APIs, interfaces, and system dependencies.
Assist in identifying risks or gaps related to system integrations.
Requirements Gathering and Documentation
Work with stakeholders to gather and document business and functional requirements.
Translate business needs into structured documentation that can be used by development teams or vendors.
Develop and maintain artifacts including:
Business Requirements Documents (BRDs)
Functional Requirements
Use cases and user stories
Requirements traceability matrices
Project Management Office (PMO) Support
Support PMO project managers on multiple active projects.
Assist with tracking project tasks, action items, and deliverables. PMO administrative tasks
Help maintain project documentation
Stakeholder Engagement
Work with business units, technical teams, and project manager to ensure clear understanding of requirements and project objectives.
Facilitate workshops and discussions to validate workflows and system functionality.
Support collaboration between business and technical stakeholders throughout project lifecycles.
Testing & Implementation Support
Assist with development of system testing documentation, including test plans and test cases.
Support User Acceptance Testing (UAT) activities and documentation.
Validate that system functionality aligns with documented business requirements.
Assist with implementation readiness activities as needed.
Required Qualifications:
Bachelor’s degree in Information Systems, Business Administration, or Computer Science
5+ year of experience as a Business Analyst supporting IT projects or enterprise systems.
5+ years of experience analyzing system integrations and data flows between applications.
5+ years of experience gathering and documenting business functional requirements.
5+ years of experience facilitating meetings and workshops with business and technical stakeholders.
5+ years of experience with system integrations, APIs, and data exchange between enterprise systems.
Preferred Qualifications:
Experience supporting a Project Management Office (PMO).
Experience working on enterprise IT systems implementations or modernization efforts.
Experience using process modeling tools such as Visio, Lucidchart, or similar.
Soft Skills:
Strong analytical, documentation, and communication skills.
Notes:
Role is fully onsite
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Binodh M.T
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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