Data center Field Operations Technician

Job Title: Data center Field Operations Technician

Location: Albany, OH (Onsite) 

Experience

•             2–5 years of experience in data centre cabling, network hardware installation, or telecommunications

•             Hands-on experience with fibre optic installation and testing in enterprise/hyperscale environments

•             Experience with large-scale rack deployment projects (50+ racks)

•             Familiarity with data centre environments (hot/cold aisle, raised floor, overhead cable tray)

•             Experience working with liquid-cooled rack systems (AALC) preferred

•             Experience with barcode scanning and asset management workflows preferred

 Preferred Qualifications

•             BICSI certification (Installer, Technician) or equivalent

•             OSHA 10/30 certification

•             Experience in hyperscale data-centre environments — multi-tenant or campus-scale

•             Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking

•             Background in either telecom carrier ops or large enterprise network repair

Physical Requirements

•             Ability to lift 50+ lbs repeatedly

•             Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE

•             Ability to work in warm environments (data halls, 75–85°F)

•             Standing/walking for 10–12 hour shifts

•             Fine motor skills for connector cleaning and optics handling

•             Ability to wear required PPE for extended periods

Soft Skills

•             Attention to detail (cable routing, labelling, connector cleanliness)

•             Ability to work in team-based shift environment

•             Self-motivated — able to manage workload from ticket queue independently

•             Safety-first mindset

•             Clear communication for shift handoff/pass down