Epic HB Systems Analyst

Job Summary
We are seeking an experienced Epic HB Revenue Cycle Analyst to support and optimize Epic HB applications. This role partners closely with clinical, operational, and revenue cycle leaders to analyze workflows, design system solutions, and ensure Epic functionality aligns with business needs. The
ideal candidate brings deep Epic build experience, strong communication skills, and a collaborative mindset.
Must be Epic HB Certified.

Key Responsibilities

• Analyze, document, and communicate business requirements for new and enhanced Epic functionality
• Guide workflow design, system build, testing, and optimization of Epic applications
• Serve as the primary support contact for Epic application end users
• Identify and resolve application issues, including those impacting cross-functional teams
• Perform in-depth analysis of current and future workflows, data collection, reporting, and technical issues related to Epic and integrated third-party systems
• Partner with quality, operational, and business leaders to support quality, safety, financial, and efficiency goals
• Collect, prioritize, and implement requirements for system enhancements or new implementations
• Complete integrated testing across Epic environments to ensure changes meet business needs without adverse system impact
• Troubleshoot and document root causes for issues of simple to moderate complexity
• Maintain data integrity and system security for assigned applications
• Develop system documentation and end-user communications for deployments, upgrades, and optimizations
• Stay current with Epic releases and participate in upgrade planning and testing
• Contribute to continuous performance improvement initiatives within the revenue cycle

Required Qualifications

• Epic certification(s) required:
• Resolute HB Administration
• Resolute HB Claims & Remittance Administration and/or HB Contracts Certification
• Missing certifications must be obtained within the first year
• Minimum 3 years of Epic HB
• Minimum 5 years of progressive healthcare or revenue cycle experience, including Epic build
• Strong understanding of hospital billing, professional billing, and claims processing workflows
• Proven ability to translate business requirements into Epic billing solutions
• Experience working with third-party vendors such as Experian, Assurance, Olive, Availity, and WayStar
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively in small groups under tight deadlines

Job Type & Location
This is a Contract to Hire position based out of Jacksonville, FL.
Pay and Benefits
The pay range for this position is $70.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 28, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.