Engagement Type
Contract
Short Description
The Project Manager will lead the
stabilization and resolution of production issues affecting Workday benefits,
payroll deductions, retirement contributions, eligibility, and data exchanges
with third-party benefit providers.
Complete Description
General Description
The Dept. of Administrative Services (DOAS) is seeking a Senior Project Manager will develop and manage an
integrated plan for resolving complex benefits-related issues involving Workday
configuration, employee and payroll data, inbound and outbound integrations,
transaction processing, vendor systems, and business procedures. The Project
Manager will coordinate work across DOAS, statewide ERP teams, functional and
technical resources, payroll and finance teams, business analysts, and
third-party benefit administrators.
The position will drive issues from identification and
prioritization through root-cause analysis, corrective action, testing,
production deployment, reconciliation, employee remediation, and verified
closure. The Project Manager must be able to establish accountability across
organizations, identify dependencies, obtain decisions, and escalate risks that
could affect employee benefits, payroll deductions, contributions, vendor
funding, or regulatory obligations.
Responsibilities
- Establish and maintain a
single authoritative backlog of benefits issues, including business
impact, severity, affected population, integration, incident or change
number, accountable owner, dependencies, target date, and closure
criteria.
- Lead cross-functional
teams assigned to resolve individual benefits issues. Keep each team
focused on the defined issue, desired outcome, and work required for
resolution.
- Obtain specific next
steps, accountable owners, and target completion dates from assigned team
members. Track each commitment through completion, follow up on missed
dates, address obstacles, and escalate delays when necessary.
- Maintain meeting notes
in a shared location where participants can clearly see what was discussed
and agreed upon. Document decisions, open questions, assigned actions,
responsible individuals, and completion dates.
- Develop and maintain an
integrated stabilization schedule across functional, technical, payroll,
finance, and vendor workstreams.
- Establish clear roles
and responsibilities and secure accountable owners for all activities.
- Lead structured
issue-triage, working, decision, and executive-status meetings.
- Coordinate investigation
of source data, Workday configuration, integration logic, vendor
processing, transaction timing, and business-process causes.
- Manage dependencies
among related integrations and prevent separate teams from implementing
conflicting corrections.
- Coordinate test
planning, test data, expected results, regression testing, vendor
validation, and business acceptance.
- Manage change-control
and release-readiness activities from nonproduction environments through
production deployment.
- Confirm that corrected
integrations reconcile to Workday payroll and benefits results and that
affected employees and financial transactions have been addressed.
- Track risks, decisions,
overdue actions, resource constraints, and unresolved ownership; escalate
promptly when commitments are not met.
- Provide concise
executive reporting on issue aging, affected populations, financial
exposure, testing progress, blocked decisions, and resolution trends.
MINIMUM ENTRY QUALIFICATIONS:
Bachelor s degree in a
related field from an accredited college or university AND three years of
recent relevant project management experience, with a progression in
responsibility AND eligibility to sit for Project management Professional
(PMP) certification.
PREFERRED QUALIFICATIONS:
- Prior experience
implementing an ERP system or program, particularly human capital
management administration
- Prior experience
implementing business processes in a government organization
- Six or more years of
related experience in project management coordinating and supporting
business processes.
- Experience with
structured development methodology SDLC
- Experience defining and
implementing program/project management using tools and expertise in the
practical adoption of SDLC methodologies using project management tools
(Asana, MS Project, Jira).
- Certification as
Professional Project Manager (PMP) or Certified Associate in Project
Management (CAPM).
The candidate must be local to Atlanta and be able to come to the office
on occasion.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|
| Recent and verified project management experience of large scale projects | Required | 3.0 | Years |
| Prior experience implementing an ERP systgem or program, particularly human capital administration. | Required | 2.0 | Years |
| Related and verified experience in project management coordinating and supporting business processes. | Required | 6.0 | Years |
| Certification as Professional Project Manager (PMP) or Certified Associate in Project Management (CAPM) | Required | 3.0 | Years |
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