Amazon Connect Engineer

Job Title: AWS Connect Consultant Location: Remote Duration: / Term: Fulltime Experience Desired: 12+ Years Job Description: Seeking a skilled Delivery Consultant, Amazon Connect to join our team and lead a large-scale contact center transformation for a major banking client. In this role, you''ll work closely with the customer to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives across retail, commercial, wealth ma

Univedge Consulting is hiring for one of our direct clients - A global technology consulting leader based in the US. Immediate interviews for the below position. Share your updated resume to apply. Title: Product Manager with Amazon Connect (Healthcare Payer) Location: Dallas, TX / Saint Louis, MO (Hybrid) or REMOTE Experience: 7+ Years Mandatory Skills: Product Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer) Position Summary: We are seeking a seasoned Senio

7+ years hands-on experience with Amazon Connect across production deployments at scaleDeep expertise across all Amazon Connect service domains: contact flows, routing, agent workspace, Contact Lens, Customer Profiles, Cases, Lex integration, outbound campaigns, forecasting/scheduling, and analyticsStrong software development skills in Java (Spring Boot, AWS SDK for Java) for building scalable backend services, Lambda functions, and integration componentsStrong software development skills in Pyt

Role: Senior Product Owner AWS Connect Telephony Migration & Modernization Location: St.Job Type: C2C/W2/1099 Role Overview We are seeking a strategic and execution-oriented Senior Product Owner to lead a large-scale AWS Connect Telephony Migration & Modernization Program for a major healthcare payer organization.This role will be responsible for defining the product vision, roadmap, and execution strategy for migrating legacy telephony platforms (Avaya) to AWS Connect. The ideal candidate will