W2 only - Service (Data Center) Engineer - GJ 2026

Memphis, TN, US • Posted 9 hours ago • Updated 9 hours ago
Contract W2
6 Months
Occasional Travel Required
On-site
$35 - $40/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Artificial Intelligence
  • CPU
  • Dell
  • Hardware Management
  • Firmware
  • Linux
  • Servers
  • Field Service
  • Data center
  • Dell specialist
  • Dell servers
  • Dell hardware
  • Dell Technician
  • GPU
  • memory cards

Summary

Job Description:
Job Title: Service (Data Center) Engineer - 1927
Location: Memphis, TN (Onsite)
Contract Duration: until 12/31/2026
Working hours - 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

 
Job Posting Title: On-Site Service Engineer – AI Data Center
Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.
What You’ll Do
  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed
 What You Bring
  • Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
  • Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
  • Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving abilities
  • Comfortable working independently on-site and communicating clearly with customers
  • Willingness to learn and support emerging technologies, including AI platforms
 Qualifications
  • 3–5+ years of experience in technical support, field service, or data center roles
  • Associate or bachelor’s degree in IT or related field (or equivalent experience)
  • Dell or other vendor certifications are a plus, but not required
  • Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: tlink
  • Position Id: 1927
  • Posted 9 hours ago
Contact the job poster
Toni Alboleras

Toni Alboleras

Manager @ TechLink Systems, Inc.
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