Apply Now

Enterprise Tech Support

• Posted 2 days ago • Updated 2 days ago

Full Time

On-site

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Management
Onboarding
Documentation
Security Controls
Auditing
Regulatory Compliance
User Experience
Partnership
Microsoft Windows
Active Directory
Microsoft SCCM
Collaboration
Virtualization
Backup Administration
Storage
Technical Support
Communication
Scripting
Mobile Device Management
Master Data Management
Linux
Python
SQL
Microsoft Operating Systems
Microsoft Windows Server
Computer Networking

Summary

Overview

An elite Chicago trading firm is seeking a Technology Support Engineer to join their team. You'll support the technology employees rely on every day, balancing a smooth user experience with reliable, well?managed systems. The ideal candidate combines strong technical fundamentals with a service?driven, proactive approach.

Responsibilities

Provide first?line support for IT issues and requests, resolving incidents quickly and effectively
Build positive, trusted relationships with employees and stakeholders
Manage the full user IT lifecycle, including onboarding, role changes, and offboarding
Monitor systems, identify common issues, and implement preventative improvements
Standardise support processes and expand self?service documentation
Support security controls, audits, and compliance requirements
Contribute to projects that improve workplace technology and user experience
Support endpoints, peripherals, meeting rooms, and office technology needs
Evaluate and recommend user?facing tools in partnership with broader IT teams

Qualifications Required

Strong experience supporting Windows environments, Active Directory, and endpoint devices
Hands?on experience with SCCM, Intune, and collaboration tools
Working knowledge of virtualization, backups, storage, and basic networking
1+ years in enterprise end?user support
Clear communication skills and a customer?focused mindset

Nice to have:

Scripting, patching, email or MDM administration
Exposure to Linux, Python, or SQL
Deeper Windows Server, networking, or certification background

This is an onsite position in the firms Chicago office.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922487
Position Id: 24157118
Posted 2 days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

End User Specialist

Chicago, Illinois

•

Today

Key Responsibilities Customer Support & Service Serve as a primary liaison for end users, addressing technical concerns, communicating updates, and ensuring issues are resolved promptly.Maintain a high standard of customer service, ensuring users receive professional and efficient support. Proactive End-User Computing (EUC) Management Ensure all required IT tools, hardware, software, and services are provisioned for new users in a timely manner.Manage assigned IT projects from initiation thro

Full-time

USD 20.00 - 30.00 per hour

Walk-Up Support Technician

Chicago, Illinois

•

Today

Job ID: 2611322 Location: Chicago, IL, US Date Posted: 2026-04-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Walk-Up Support Technician who will deliver immediate onsite technical support at designated walk-up kiosks, focusing on resolving user issues with devices, s

Full-time

USD 40,001.00 - 80,000.00 per year

Service Analyst Apprentice- End User Computing Enablement

Chicago, Illinois

•

Today

{"description": "At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description We're seeking a Service Analyst with a p

Full-time

System Operations Engineer

Chicago, Illinois

•

Today

{"description": "Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of persona

Full-time

USD 75,000.00 - 90,000.00 per year

Search all similar jobs