Resolution Technologies
Resolution Technologies

Director of Infrastructure

Nashville, TN, US • Posted 21 days ago • Updated 9 hours ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Continuous Improvement
  • Strategic Planning
  • Computer Science
  • IT Infrastructure
  • System Administration
  • Patch Management
  • Process Improvement
  • Operational Excellence
  • Amazon Web Services
  • Google Cloud Platform
  • Google Cloud
  • Service Management
  • Project Management
  • High Availability
  • Leadership
  • Open Systems
  • Computer Networking
  • Database
  • IBM
  • System Monitoring
  • Backup
  • Recovery
  • Orchestration
  • Terraform
  • Ansible
  • Kubernetes
  • Reliability Engineering
  • Data Science
  • Artificial Intelligence
  • Machine Learning (ML)
  • GPU
  • ITIL
  • Service Delivery
  • Change Management
  • Disaster Recovery
  • Business Continuity Planning
  • Testing
  • Documentation
  • Information Security
  • Application Development
  • Security Controls
  • Vendor Relationships
  • Negotiations
  • Computer Hardware
  • Managed Services
  • Budget
  • KPI
  • Service Level
  • Accountability
  • Capacity Management
  • Performance Tuning
  • Management
  • Evaluation
  • Network
  • Storage
  • Scalability
  • Regulatory Compliance
  • Collaboration
  • Innovation
  • Communication
  • Emerging Technologies
  • Microsoft Windows
  • Linux
  • Cloud Computing
  • Microsoft Azure

Summary

Director of Infrastructure

Director of Infrastructure Job Description:
This person directs the development and implementation of comprehensive IT infrastructure strategies that align with and support the organization's business goals. Leads and oversees all infrastructure functions, from engineering to operations, ensuring stability, scalability, and security of the enterprise technology environment. Manages diverse technical teams encompassing open systems (Linux and Windows), networking, CloudOps, storage, database, and IBM systems, driving operational excellence and continuous improvement. Through strategic planning, innovation, and collaboration; ensures that the company's infrastructure capabilities effectively enable current and future business objectives.

Director of Infrastructure Minimum Qualifications:
  • Bachelor's degree in computer science or related field
  • 8+ years of progressive experience in IT infrastructure operations
  • 5+ years in a leadership or management capacity overseeing multi-disciplinary technical teams responsible for system administration, patch management, monitoring, backup/recovery, and performance optimization.
  • 5+ years' experience managing enterprise-level infrastructure environments including Windows, Linux, IBM Systems, cloud platforms, storage, and networking.
  • 5+ years' experience developing and managing operational budgets, vendor contracts, and service-level agreements (SLAs).
Director of Infrastructure Preferred Skills:
  • Ability to successfully drive automation, process improvement, and operational excellence initiatives
  • Knowledge of both on-premise and cloud environments (AWS, Azure, or Google Cloud Platform).
  • Strong understanding of ITIL or similar service management frameworks and their application in large-scale operations.
  • Project management skills
Director of Infrastructure Key Responsibilities:
  • Design and execute infrastructure and operations strategies supporting enterprise business objectives, ensuring scalability, security, and high availability across hybrid (on-prem and cloud) environments.
  • Provide leadership and direction for all infrastructure domains including open systems (Windows/Linux), networking, CloudOps, storage, database, and IBM systems.
  • Oversee daily operational activities including system monitoring, patching, maintenance, backup, and recovery, ensuring stability and adherence to SLAs.
  • Champion automation, orchestration, and containerization (e.g., Terraform, Ansible, Kubernetes) to improve deployment speed, reduce manual effort, and enhance system reliability.
  • Partner with Data Science and Application teams to design and maintain infrastructure capable of supporting AI/ML workloads, including GPU clusters, data pipelines, and model deployment environments.
  • Direct the design and implementation of enterprise monitoring and observability frameworks to proactively identify and resolve performance or availability issues.
  • Drive adherence to ITIL-aligned service delivery, including Incident, Problem, and Change Management, while maintaining clear business-impact communication during critical events.
  • Lead disaster recovery and business continuity planning, testing, and documentation for all critical systems and applications.
  • Partner with Information Security, and Application Development teams to maintain system integrity, enforce security controls, and support innovation initiatives.
  • Manage vendor relationships, contracts, and negotiations related to infrastructure hardware, software, cloud, and managed services.
  • Develop and manage annual operating and capital budgets, ensuring cost efficiency and alignment with strategic priorities.
  • Establish and monitor operational KPIs and Service Level Objectives (SLOs) to measure performance, drive accountability, and identify opportunities for improvement.
  • Oversee capacity planning and performance tuning to ensure optimal utilization of compute, storage, and network resources.
  • Direct evaluation and selection of network, server, storage, and co-location technologies to meet enterprise needs and future scalability.
  • Ensure ongoing compliance with corporate, regulatory, and security requirements.
  • Promote a culture of collaboration, respect, innovation, and continuous learning across the Infrastructure & Operations organization.
  • Serve as the escalation point for critical incidents, coordinating response and communication across technical teams and business stakeholders.
  • Stay informed of emerging technologies and industry trends to guide modernization and long-term infrastructure strategy.


Job Requirements

Infrastructure, Windows, Linux, Cloud, Azure

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10340091
  • Position Id: 3122
  • Posted 21 days ago
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