MS Dynamics 365 Solution Architect

MS Dynamics 365 Contact Canter (Call Center)Solution Architect Role: Onsite , Atlanta , USA C2C and W2 workable Mandate skills: Candidate should have proven experience in the Contact Center module as this is a mandatory requirement.Expertise in Power Platformsincluding Power Apps, Power Automate, and Power BIis essential.Experience in Customer Service is also a must-have for this role.Familiarity with CO-Pilot Studio would be considered an advantage. Digital Contact Center Transformation Arch

Role: MS Dynamics 365 Contact Center (Call Center)Solution Architect Location:Atlanta, GA (Onsite 5 days/week) Digital Contact Center Transformation Architect We are looking for asenior, hands-on Digital Contact Center Transformation Architectto own the technical direction and outcomes of a modern, digital contact center platform (the new MS Dynamics 365 Contact Center). This role is focused ondriving measurable performance across digital channels(chat, messaging, email), leveragingAI, Copilot

Dynamics 365 CCaaS & Copilot Studio ArchitectLocation: Atlanta, GA | Chicago, IL | Vienna, VA Employment Type: FullTime Work Authorization: US Authorized (No sponsorship) Compensation Range: $140,000 - 165,000 plus a 20% bonus and excellent benefits! Position OverviewWe are seeking a Dynamics 365 CCaaS & Copilot Studio Architect to own the endtoend architecture and design of enterprisegrade contact center solutions built on Microsoft Dynamics 365, Omnichannel, Copilot Studio, Power Platform, and

Role Summary Dynamics 365 AI DeveloperDynamics 365 CE DevelopmentDesign, develop, and maintain custom components such as plugins, workflows, Power Automate flows, and JavaScript for D365 CE modules.Implement minor enhancements and bug fixes based on business requirements and AMS priorities .Collaborate with Business Analysts to translate functional requirements into technical solutions .Perform code reviews, unit testing, and deployment activities across environments .Power Platform & Copilot St