ServiceNow HRSD Project Manager
Miami Beach, FL, US • Posted 6 hours ago • Updated 6 hours ago
Icon International Group LLC
Dice Job Match Score™
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Job Details
Skills
- Strong experience with Agile/Scrum and hybrid delivery models. • Proficiency in creating and managing: o Project plans o RAID logs o Budget tracking o Sprint backlogs o UAT plans
Summary
Job Description:
Must Have Technical / Functional Skills
ServiceNow Expertise
• Strong functional understanding of ServiceNow HR Service Delivery (HRSD) modules, including:
o HR Case & Knowledge Management
o Employee Service Center (ESC)
o HR Agent Workspace
o Lifecycle Events (Onboarding/Transfer/Offboarding)
o HR Integrations with core systems (Workday, Active Directory, others)
• Knowledge of platform capabilities, including workflows, catalog items, records, HR tables, automation, and security roles.
• Ability to translate HR requirements into functional user stories and validate solutions with technical teams.
Project Management Skills
• 8–12+ years of overall IT experience with strong PM background.
• Proven experience managing ServiceNow HRSD implementations, enhancements, and upgrades.
• Strong experience with Agile/Scrum and hybrid delivery models.
• Proficiency in creating and managing:
o Project plans
o RAID logs
o Budget tracking
o Sprint backlogs
o UAT plans
o Cutover/hypercare plans
o Executive status dashboards
• Experience handling vendor coordination, multi team collaboration, and offshore–onsite communication.
HR Domain Knowledge
- Dice Id: PTPvzwywPo8SAB4
- Position Id: 1
- Posted 6 hours ago
Company Info
About Icon International Group LLC
We are a leading provider of expert IT Staffing and IT solutions, dedicated to empowering businesses of all sizes across both public and private sectors. Our mission is to deliver tailored solutions that meet the unique needs of each client, whether they require full-time placements, subcontractors, temporary labor, contingent staffing, or staff augmentation.
With a focus on innovation and efficiency, we specialize in a wide range of technology solutions, including cloud applications, CRM systems, App development, API integration, AI chatbots, data services, and automation tools. Our team of experienced professionals is committed to addressing diverse staffing requirements and providing strategic IT expertise, ensuring that your organization can thrive in an ever-evolving digital landscape.
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