Type: Full Time/W2 with Infinite Computer Solutions
POSITION PURPOSE:
Product Consultant provides analysis, consultation, and training for new client implementations to Fiserv s ACH Outsourcing utility. Product Consultant attends client implementation kick-off meetings, gathers the necessary information and data needed to complete the implementation requirements and client sign-off. Internally, the Product Consultant is responsible for ensuring that the implementation requirements are effectively transitioned to the Outsourcing Support team.
RESPONSIBILITIES:
*1. Under general supervision, analyze and determine client conversion requirements for Fiserv s
ACH Outsourcing Utility.
*2. Provide consultation to the client before, during and after conversion, including the development
of new procedures the conversion may need.
*3. Interpret client s existing systems and workflows, through and including the balancing of
conversion data.
*4. Provide training to the client before, during and after conversion, including the correct use of the
system and on-line terminal assistance, as well as daily application balancing procedures.
*5. Provide assistance to client before, during client user acceptance testing (UAT).
*6. Communicate progress and any potential problems to Fiserv management for awareness and/or
resolution.
*7. Provide application support as required.
*8. Identify opportunities for process improvement.
9. Present product demos as needed.
10. Completes other duties as assigned.
* Essential Functions
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
QUALIFICATIONS:
Education: Bachelor s Degree in Business Administration, Computer Science or equivalent education in a related discipline is required. Related work experience can be substituted for educational requirement.
Job Related Experience:
Typically requires five or more years experience in the financial services industry and delivering software
development and integration projects to clients.
Functional Area Skills/Knowledge:
Exposure to ACH Operations and the PEP+ product is a MUST.
Strong working knowledge of ACH processing, with detail understanding of NACHA rules and regulations.
Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall.
Must demonstrate experience working with third party systems.
Familiar with relevant business issues as they impact overall project plans.
Excellent communication and reading comprehension skills.
Able to integrate product knowledge with technical knowledge.
Ability to assist in functional testing and support of products already in production.
Able to learn new applications and new platforms as needed.
The individual must possess the following competencies:
Creativity
Action Oriented
Dealing with Ambiguity
Integrity and trust
Peer relationships
Personal Learning
WORKING CONDITIONS:
General office environment.
Stressful situations may occur occasionally.
No specific physical requirement.
Occasional travel is required.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Job Description: Job Title: Product Consultant (ACH OR PEP+) Location: 100% Remote Type: Full Time/W2 with Infinite Computer Solutions Job Description: POSITION PURPOSE: Product Consultant provides analysis, consultation, and training for new client implementations to Client s ACH Outsourcing utility. Product Consultant attends client implementation kick-off meetings, gathers the necessary information and data needed to complete the implementation requirements and client sign-off. Internally, t
Job Title: Technical Consultant Location: Remote Type: Full Time/W2 with Infinite Computer Solutions Job SummaryThe PEP+ Professional Services Technical Consultant is a specialized payments technology professional responsible for the implementation, configuration, customization, and ongoing support of the Fiserv PEP+ ACH payment processing platform in enterprise mainframe environments. This role works directly with financial institution clients, internal delivery teams, and product stakeholders
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.
Join as the Payment Operations Modernization Leader and play a pivotal role in transforming payment processing capabilities. As we upgrade from legacy on-prem applications to the cutting-edge Fiserv EPP payment hub for ACH, wires, and instant payments, we seek a dynamic, hands-on leader with a proven track record in financial institution modernization. Key Responsibilities: Lead the end-to-end transition from legacy systems to the Fiserv EPP platform, ensuring smooth migration and optimal opera
Never miss an opportunity! Create an alert based on the job you applied for.
