Lead Site Reliability Engineering

Site Reliability Engineering Lead will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions for operational enhancements. This role mainly focuses on support and software development for implementing/configuring monitoring tools and techniques, optimizing existing systems, building infrastructure and reducing work through automation.

Responsibilities:

• Participate in the Agile software development process as a member of scrum teams and work according to the goals of the team.
• Analyze and address failure patterns and incidents in a team setting and reduce MTTR and MTBF.
• Design suitable monitoring frameworks to accomplish end-to-end monitoring and seamless alerting.
• Analyze performance tests and their results, document and identify optimization opportunities within client software stack.
• Participate in the full development lifecycle of creating automated solutions including seamless alerting and monitoring and addressing technical debts.
• Troubleshoot production processing and execute problem resolution through post-issue evaluations, root-cause analysis and remediation.
• Design and implement performance tests, identify bottlenecks and opportunities for optimization and capacity demands, and present solutions for continuous improvements.
• Design automated software and product upgrades, change management and release management solutions.
• Mentor and coach the team to adopt new tools and technologies wherever applicable.
• Stand as incident commander as needed, ensure blameless postmortems are performed and documented for future reference.
• Maintain SRE troubleshooting runbooks and update them time to time when needed or if new architectural components are added.

Requirements:

• BS/MS in Computer Science, Information Technology or related disciplines.
• At least 8 years of experience in Software engineering environments with cloud and microservices.
• Demonstrate strong experience in SRE culture and implementation techniques.
• 3 years of experience in software development with any programming language.
• Expertise in application, data and infrastructure architecture disciplines.
• Expert practitioner in one or more technology domains, should be a cross-domain expert, with the ability to solve complex and mission critical problems within a business or across multiple business units.
• Familiarity with infrastructure components such as routers, load balancers, cloud products, container systems, compute, storage and networks.
• Excellent debugging and trouble shooting skills.
• Good verbal and communication skills.
• Preferred certification areas: Azure Solution Architect Assc, any industry recognized Site Reliability Engineering and DevOps certifications.