Customer Service -Remote

Position: : Customer Service Representative-Financial Services Location:Remote Duration: 6+ Months Client: Edward Jones Job Title: Customer Service Responsibility Summary/Job Description These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc. Required Qualifications A high school diploma is required; an associate degree or bachelors de

Key Responsibilities Provide technical support for Salesforce and related third-party applications to internal and external users.Respond to support requests received via email, phone, and virtual meetings/webinars.Investigate, troubleshoot, and resolve application and technical issues.Log, document, track, and monitor incidents through Salesforce Helpdesk, Jira, or other incident management systems.Ensure incidents are categorized, prioritized, and assigned appropriately.Validate reported bugs

Category : Customer Service/Support As a Automotive Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Ongoing until positions a

Category : Customer Service/Support As a Automotive Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Ongoing until positions a