Utilization Management Coordinator

Remote • Posted 1 day ago • Updated 18 hours ago
Contract W2
3 Months
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • UTILIZATION MANAGEMENT
  • UTILIZATION REVIEW
  • UM SPECIALIST
  • UM COORDINATOR
  • PRIOR AUTHORIZATION SPECIALIST
  • AUTHORIZATION SPECIALIST
  • REFERRAL COORDINATOR
  • CARE COORDINATOR
  • MANAGED CARE COORDINATOR
  • CPT
  • ICD
  • HCPCS
  • PROVIDER CALLS
  • FAX
  • AUTHORIZATIONS
  • PRIOR AUTH
  • MEDICAL NECESSITY
  • CALLS
  • HEALTH PLAN
  • PAYER
  • INSURANCE
  • MANAGED
  • COMMERCIAL
  • HEALTHCARE
  • HEALTH

Summary

Company Description
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation. 

 

RoleUtilization Management Coordinator
LocationCanton, MD (100% Remote)
Type: 3 Months Contract


About the Role:
The Utilization Management Coordinator will support Government Programs by managing authorization workflows and provider communications in a high-volume call center environment. This role requires strong utilization management experience and the ability to work efficiently in fast-paced, queue-driven settings.

 

Key Responsibilities:

  • Process incoming faxed authorization requests.
  • Create, update, and manage utilization management authorizations.
  • Handle provider line phone calls in a call center environment.
  • Navigate multiple systems to document and resolve requests accurately.
  • Maintain compliance with Medicaid and Medicare program requirements.
  • Manage high call volumes (approximately 80–120 calls per day across the team).

 

Qualifications:

  • 3+ years of Utilization Management experience (required).
  • Call center experience in a high-volume environment (mandatory.)
  • Familiarity with CPT, ICD, and HCPCS codes (minimum recognition level).
  • Experience supporting Medicaid and/or Medicare programs.
  • Strong attention to detail and ability to multitask across systems.

 

Preferred Qualifications:

  • GuidingCare experience (strongly preferred; primary system).
  • Facets experience.
  • NICE CXone experience.
  • Healthcare payer or managed care organization background.

Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10483685
  • Position Id: 26-00373
  • Posted 1 day ago
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