Scrum Master

Title                                      : Scrum Master – Patient Services / Patient Strategy

Location                              : San Francisco, CA

Duration                             : 12+ months

Relevant Experience (in Yrs.): 9+

·         Act as Scrum Master for one or more Agile teams delivering Patient Services / Patient Strategy solutions.

·          Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).

·          Support execution of initiatives related to:

1.       Patient onboarding and enrollment

2.       Benefits investigation and access services

3.       Patient adherence and persistence programs

4.       Patient support services (PSP / HUB models)

·         Remove impediments related to cross-functional dependencies (Commercial, IT, Compliance, HUB vendors).

·         Work closely with Product Owners and BSAs to ensure backlog items reflect patient-centric outcomes.

·         Track and report delivery metrics (velocity, sprint health, risks, dependencies).

·         Ensure Agile delivery aligns with pharma compliance, including GDPR/HIPAA, consent management, and MLR processes.

·         Support coordination across multiple teams and vendors involved in patient services execution.

Must Skills:

·         Scrum Master, Agile Delivery Lead,

·         patient services workflows