Lead Microsoft Cloud Engineer

Location: Holyoke ,MA (Hybrid)

Primary Responsibilities

• Conduct architectural assessments, analysis, and design for Microsoft Entra ID, Active Directory, Azure, and hybrid identity environments. Provide clear recommendations, implement configuration improvements, and lead hardening efforts with a strong focus on security, compliance, and operational resilience.

• Serve as a liaison between business stakeholders and the Infrastructure Services Department, guiding M365 and Azure proof‐of‐concept initiatives from evaluation through enterprise adoption. Ensure stakeholder alignment, effective communication, and timely execution.

• Champion Microsoft cloud modernization efforts, advocating for updated business processes, technical controls, and operational models that improve productivity and maximize ROI from M365 and Azure platforms.

• Drive enhancements in identity governance, authentication standards, conditional access policies, and overall, Zero Trust alignment across enterprise identity platforms.

• Ensure robust backup, recovery, and disaster recovery validation for identity, messaging, and Windows Server environments.

• Produce documentation, architectural diagrams, operational runbooks, and technical guidance to support scalable, secure, and well-governed infrastructure operations.

Required Skills :

Hands on experience with Microsoft Infrastructure technologies, including enterprise-scale architecture, deployment, and modernization.

• Expert-level proficiency in Windows Server and Active Directory, including forest/domain design, Group Policy, multi‐site replication, troubleshooting, and security hardening.

• Deep knowledge of Entra ID, M365, Exchange (on‐premises & online), and hybrid identity integrations, including Entra Connect/Sync and authentication/SSO patterns.

• Proven experience leading M365, Exchange Online, and Azure migration projects, including coexistence, cutover planning, and phased adoption.

• Advanced PowerShell automation skills across AD, Entra ID, Exchange Online, and server/cloud administrative workflows.

• Strong understanding of Zero Trust, identity governance, Conditional Access, MFA, and privileged identity management, with experience improving identity lifecycle and security posture.

• Hands on experience managing or leading complex IT projects, with familiarity in DevOps, Agile, and/or ITIL frameworks.

• Demonstrated record of driving organizational change, modernization initiatives, and cross-functional collaboration in enterprise environments.

• Bachelor''s degree preferred in Computer Science, Information Systems, Information Security, Cybersecurity, or a related technical field — or equivalent, significant hands‐on experience architecting and supporting enterprise Microsoft infrastructure environments.

• Experience with infrastructure-as-code or automation tooling such as Ansible Automation Platform, Git-based configuration management, or CI/CD pipelines is a plus, but not required.

• Relevant Microsoft certifications (e.g., Microsoft 365, Azure Administrator/Architect, Entra ID, Windows Server) are highly desirable.

• Additional certifications such as ITIL, PMP, or other cloud/security credentials are considered a plus and demonstrate strong alignment with operational or project‐driven responsibilities.

Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace.