Electronic Consulting Services, Inc (ECS Federal)

Senior Business Analyst

Arlington, VA, US • Posted 12 hours ago • Updated 12 minutes ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Finance
System Administration
Customer Satisfaction
Management
Accounting
Cloud Computing
Databricks
Microsoft Visio
SQL
Python
Communication
Collaboration
Customer Service
Decision-making
Exceed
Customer Support
Customer Experience
Problem Solving
Conflict Resolution
Analytical Skill
Adaptability
Dynamics
Training
Process Modeling
Microsoft Excel
Microsoft PowerPoint
Project Management
SAP BASIS
Law
FOCUS

Summary

Job Description

ECS is seeking a Senior Business Analyst to work in our Arlington, VA office. Please Note: This position is contingent upon additional funding.

Responsibilities include:

Develop new business strategies and models
Communicate to management on how these strategies and models will enhance business efficiency
Create monthly reports on the performance of the business
Identify and address operational, financial, and technological risks within the business
Maintain, test, and improve business and systems operations
Build and maintain relationships with key stakeholders
Identify innovative ways to increase customer satisfaction
Evaluate the performance of project teams to ensure that targets and deadlines are met
Communicate ideas and viewpoints to senior management
Act as a liaison between business and IT groups
Supervise the design of new products and evaluate how these will perform on the market

Required Skills

Bachelor's degree in business, accounting, IT or any related field
3+ years' experience as a business analyst
Knowledge of cloud environments
Knowledge of Databricks
Knowledge of Microsoft Visio and Access is advantageous
Ability to develop and run SQL or Python queries
Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback
Analytical skills - part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions
Customer service skills - you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy
Problem-solving/analytical skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points
Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics
Proven training in Business Process Modeling
Proficiency in MS Office (MS Word, Excel, PowerPoint)
The ability to handle multiple projects in a fast-paced environment
Project Management experience at the senior level

Desired Skills

Prefer a technical Project Manager to understand data projects and understand the holistic view of the project, not just be tasks focused

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3200+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112MAN
Position Id: 3382
Posted 12 hours ago

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