ServiceNow Developer

Key Required Skills:
Experience analyzing the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal. 

Position Description:

·                    Provide development support for ServiceNow projects and enhancements. 

·                     Develop process workflows and automation strategies.

·                     Collaborate with the team in architecture design development and reviews.

·                     Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.

·                     Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications for their practice expertise.

Skills Requirements:

FOUNDATION FOR SUCCESS (Basic Qualifications)

·                     Bachelor's and 3 years of experience, Master's and 1 year of experience or 7+ in lieu of a degree

·                     5+ years of experience as ServiceNow developer

·                     3+ years of experience with technical discussions and reviews. 

·                     Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies

·                     Excellent understanding of system architecture, design principles, and impacts

·                     Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)

·                     Excellent technical leadership skills and initiative to take on additional responsibilities.

·                     Excellent written and oral communication skills to deliver technical solutions simply and succinctly

·                     Experience with the US Federal Government

·                     Must be able to obtain and maintain a Public Trust. Contract requirement. 

FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:

·                     Required ServiceNow required certification:

o        Certified System Administrator (baseline)

o        Certified Application Developer (baseline)

·                     Additional ServiceNow CIS certification with preference for the following:

o        CIS – Customer Service Management

o        CIS – IT Service Management

o        CIS – Discovery

o        CIS – Service Mapping

o        CIS – Strategic Portfolio Management

o        CIS – Application Portfolio Management

o        CIS – Software Asset Management

o        CIS – Hardware Asset Management

·                     3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR

·                     3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)

·                     2+ years of technical leadership experience driving change/solutions.

HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:

·                     Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java

·                     Experience with implementing Java scripting to support automation across the various modules in ServiceNow

·                     Experience with REST and SOAP web service protocols

·                     Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals

·                     Knowledge of SAML, Active Directory, or LDAP

·                     Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR

·                     Project Management or Agile certification

·                     ITILv4 Foundations Certification

·                     Ability to work in a high growth, fast paced environment

Education:
 

·                    Bachelor's and 3 years of experience, Master's and 1 year of experience or 7+ in lieu of a degree

·                     Must be able to obtain and maintain a Public Trust. Contract requirement.