ServiceNow Engineer with CSM and FSO within banking

Bank

Work onsite at any footprint location mentioned below- Columbus, Charlotte, or Atlanta preferred

Locations within footprint:

• Ohio - Akron, Cincinnati, Cincinnati, Cleveland, *Columbus (HQ)
• North Carolina - Charlotte
• Illinois - Chicago
• Texas – Dallas, Houston, Fort Worth, Austin
• Georgia – Atlanta
• Tennessee - Nashville
• Florida – Orlando, Tampa
• Michigan - Detroit, Flint, Midland, Bloomfield Hills 
• Minnesota - Minnetonka
• Pennsylvania - Pittsburgh
• Iowa - Waterloo

Needed ASAP

CTH

Must work on W2- No Sponsorship

No C2C

Lead Servicenow Platform Engineer- Must have CSM and FSO- banking experience preferred

Not out of the box- some custom needed

Integrate with Google Cloud Platform and Snowflake

Job Description Summary

Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Provides technical assistance in solving hardware or software problems. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects.

The ServiceNow Platform Engineer provides technical and consultative support on the most complex technical matters. Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects.

Responsibilities:

• Manage and resolve issues against ServiceNow applications
• Advise internal teams and lines of business regarding process and technology inefficiencies within the platform
• Perform routine maintenance to include performance monitoring and error identification/ remediation
• Maintain and improve the overall stability of the platform ensuring best practices are identified and incorporated into the platform
• Experience with ServiceNow best practices and understand the best solutions to remediate technical debt in the Now platform
• Manage Instance Security, User/Group access, roles and associated relationships, and Access Control Lists (ACLs)
• Provide training and knowledge across the platform to our internal team and external business partners
• Develop reporting strategy and maintenance plan for platform wide reporting
• Strong knowledge and experience with object-oriented programming (OOP)

Basic Qualifications:

• Bachelor's Degree or 4+ additional years of equivalent experience.
• 5+ yrs of experience in ServiceNow with expertise in CSM AND FSO