Adobe Journey Optimizer (AJO) Architect

Role: AJO Architect
Location: Louisville, KY & Dallas, TX - Hybrid
Duration: 6+ Months

Role Summary

An AJO Architect owns the end-to-end technical architecture for Adobe Journey Optimizer within the Business AXP integration program. This role is responsible for designing scalable, governed, and high-performance journey orchestration patterns that translate Business decisions into precise, multi-channel customer activations via AXP.

Key Responsibilities

• Define the AJO reference architecture for the Business AXP integration, including journey topology, event model, and channel activation patterns
• Design the end-to-end journey orchestration strategy flow from Kafka through AXP Streaming API into AJO journeys
• Lead the AEM AJO integration architecture for content fragment delivery, template exposure, and variant management across all channels
• Establish AJO governance standards: journey naming conventions, versioning, testing protocols, suppression logic, and frequency cap enforcement
• Design the channel-specific journey patterns (Email Top 3, SMS Top 1, In-App/Push Top 1, Web, Direct Mail, Call Center) aligned to Global Communication Rules and Constraints
• Architect the exposure event (exhaust) capture mechanism from all AJO channels, ensuring real-time feedback to AXP Events Processing
• Guide AJO Engineers with technical standards, design patterns, and code review on journey configurations, event mappings, and content personalization logic
• Partner with the AXP Architect, RT-CDP Leads, and Integration Team to align journey architecture with the broader Unified Activation Layer
• Lead technical discovery, solution design workshops, and architecture documentation for AJO workstreams
• Support migration and scaling strategies for high-volume, real-time journey execution

Core Skills

• Adobe Journey Optimizer (AJO) advanced architecture, journey patterns, event model design
• AEP/RT-CDP profile consumption, segment evaluation, identity resolution within journeys
• AEM integration architecture for content fragment and template delivery
• Event-driven architecture patterns (Kafka, AXP Streaming API, event-driven feedback loops)
• JavaScript, REST APIs, AJO expression language
• Governance, performance optimization, and scalability design for real-time journey execution
• Client-facing technical leadership and workshop facilitation

Typical Experience

• 8 12+ years in MarTech, digital, or data architecture
• Technical lead or solution architect on large-scale AJO/AEP programs
• Proven experience designing multi-channel journey architectures with real-time decisioning integration
• Adobe certification preferred (AJO or AEP Architect)