TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Job Title: IT Business Consultant
Work location: Louisville, KY (Permanent remote work accepted from anywhere in US; however, we'd prefer EST and CST based resources)
for 7+ years experienced candidates
Note: Please focus on candidates who have previously worked as Business Analysts and have naturally progressed into Program Manager roles. We are specifically looking for individuals with experience in AI enablement or AI implementation initiatives. Additionally, candidates must have strong, multi?year experience in the Health Plan domain.
Description:
The IT Business Consultant monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Consultant work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The IT Business Consultant devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
- Bachelor's degree
- 3-5 years of technical experience
- + years of project management and requirements-gathering experience
- Experience in problem analysis and process documentation
- Experience with Microsoft office suite
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- 5+ years of technical experience
- Knowledge of SQL
- Experience analyzing and presenting complex data
- Strong analytical skills and creative problem-solving ability
- Six Sigma Certified
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