M365 with V-Sphere Omnissa

The Systems Architect III will provide leadership and subject matter expertise in the administration, maintenance and support of numerous backend systems that support the agencies application development, design, security, integration and desktop infrastructure. They will have responsibilities in directing and managing the workload of team members and managing the on call support functions for the operations team. The candidate must be able to gather information from team members constructively, fostering collaboration and trust rather than conflict. This role requires both guiding the team and contributing directly to technical problem-solving.

The individual will work closely with Information Technology professionals to ensure technical components are available for projects and working properly. Document and monitor requirements needed to institute proposed updates or new services.  They will be well versed in projecting for possible challenges on constraints including, risks, time, resources, and scope changes to the project. They will work closely with the supervisor and project teams to successfully monitor the progress of initiatives, provide detailed specifications for proposed solutions, and define clear goals for all aspects of a project and manage their proper execution. They will have the ability to direct a small team in completing tasks, improving on operational support or maintenance, and document processes as needed. The candidate must consistency demonstrate initiative, accountability, and the ability to communicate progress without requiring repeated follow-up and maintain hands-on technical involvement to ensure timely and successful outcomes. 

This position will be a technical lead for our backend infrastructure services. These services or systems include areas within the Microsoft Services arena including but not limited to Active Directory (AD) services including ADFS, Group Policy, Distributed File Services, Azure subscriptions, DHCP, and networking protocols and services. This person will be responsible for third (3rd ) level technical support functions for the Virtual Desktop Infrastructure (VDI), monitoring tools, multi-factor authentication, storage and backup, Power Shell scripting,  and numerous customized off the shelf applications that have been implemented at DCF. A high-level understanding of networking protocols and network connectivity will be required.

The candidate must demonstrate both technical depth and the ability to lead modernization initiatives, ensuring the agency’s infrastructure evolves strategically by partnering with external agency DOA and other third-party vendors, while wearing multiple hats across team management, project management, and hands on technical execution.

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Selected candidate will be required to provide personal equipment for remote work.