Senior Telecommunications Consultant
Baton Rouge, Louisiana – Remote
3 years Contract
Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
The scope of the proposed services will include the following:
LOS Audits & Project Support
This position will focus on financial review/improvement and specialty project support:
● Provide technical and administrative support to ensure the AT&T Legacy Services Conversion Project (C2C) milestones are met statewide.
● Conduct comprehensive network and voice service and billing audits to ensure accuracy.
● Develop and deliver training to new and existing NCS staff on communications billing audit procedures and compliance standards.
● Lead and train NCS staff on complex, specialty VoIP service implementations, including HELD Protocol migrations to modernize emergency location services.
Expertise and/or relevant experience in the following areas are mandatory:
● Minimum of 15 years’ experience with telecommunications technologies.
● Advanced understanding of telecom vendors, available services, and project management workflows.
● Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes.
● Direct experience delivering telecommunications services to State governments with an indepth understanding of their unique network/telecom needs.
● Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
● Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
● In-depth knowledge of E911 regulations, best practices, and technologies, including network foundations.
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