Account Director – IT Services / Construction Domain

About the Role

Our client is seeking an experienced Account Director – IT Services with a strong background supporting clients in the construction, engineering, infrastructure, or built-environment sector.

This role is ideal for a client-facing sales and account leader who understands how to grow strategic accounts, manage executive relationships, identify new opportunities, and position technology services that solve real business problems for construction-focused organizations.

Key Responsibilities

• Own and grow strategic client accounts within the construction, engineering, infrastructure, or related industry verticals
• Build trusted relationships with senior stakeholders, including CIOs, CTOs, COOs, Digital Transformation leaders, Operations leaders, and business executives
• Identify new business opportunities across IT services, software development, cloud, data, analytics, enterprise applications, automation, AI, and digital transformation
• Develop account plans, revenue forecasts, opportunity pipelines, and expansion strategies
• Lead client conversations around business challenges, technology roadmaps, modernization initiatives, and operational improvement
• Partner with delivery, solutions, engineering, and leadership teams to shape proposals and client solutions
• Drive cross-sell and upsell opportunities across existing accounts
• Manage the full sales cycle from opportunity identification through proposal, negotiation, and closure
• Ensure client satisfaction, delivery alignment, and long-term account growth
• Represent the company as a strategic advisor and trusted partner to clients

Ideal Experience

• 8+ years of experience in account management, client services, business development, or sales within an IT services, consulting, software services, or digital transformation company
• Strong experience selling or managing technology services for clients in the construction domain
• Familiarity with construction industry workflows, project delivery, field operations, ERP systems, workforce management, asset management, or project management platforms
• Proven ability to grow enterprise or mid-market accounts and manage executive relationships
• Experience selling services such as application development, cloud services, data engineering, analytics, ERP/CRM modernization, automation, AI/ML, integration, or managed services
• Strong commercial acumen with experience managing pipeline, forecasts, account strategy, and revenue targets
• Ability to work closely with technical and delivery teams to align client needs with practical solutions
• Excellent communication, presentation, negotiation, and relationship-building skills
• Comfortable working remotely while managing clients across multiple locations and time zones

Preferred Background

• Prior experience supporting construction, engineering, architecture, infrastructure, real estate development, or building materials clients
• Experience with platforms or systems used in the construction industry, such as Procore, Autodesk Construction Cloud, Primavera P6, Oracle, SAP, Microsoft Dynamics, Salesforce, ServiceNow, or related enterprise systems
• Understanding of construction technology trends including field mobility, project controls, document management, BIM, IoT, safety systems, workforce tracking, cloud migration, and data analytics
• Experience managing $1M+ annual account revenue or building new revenue within assigned accounts
• Background in offshore, nearshore, or global delivery-based IT services is a plus

Work Arrangement

This is a remote-based role, with occasional client travel as needed for strategic meetings, QBRs, workshops, or relationship-building.

What We’re Looking For

Someone who can operate as both a strategic account leader and commercial growth driver. The right person understands IT services, knows how to navigate client organizations, and brings credible experience in the construction domain.

This role requires someone who can uncover business needs, translate them into technology opportunities, and build long-term client relationships that drive measurable revenue growth.