Salesforce Business Analyst

Alpharetta, GA, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
6 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Salesforce Business Analyst
  • Salesforce Service Cloud
  • Automotive Cloud
  • Case Management
  • Automotive business processes
  • Stakeholder Management
  • UAT
  • Requirements Elicitation
  • Process Flow
  • Presentations
  • Customer Service
  • Salesforce.com

Summary

 

Salesforce Business Analyst

Location: Alpharetta, GA (Onsite)

  • 6+ years of experience as a Business Analyst in Salesforce CRM programs.
  • Strong experience in requirement gathering, stakeholder discussions, and solution workshops.
  • Good understanding of Salesforce Service Cloud and Automotive Cloud capabilities.
  • Experience in preparing User Stories, Business Requirement Documents (BRDs), Functional Specifications, and Process Flows.
  • Ability to translate business requirements into functional requirements for development teams.
  • Experience supporting UAT, defect triage, and release activities.
  • Strong knowledge of Case Management, Customer Service, and Automotive business processes.
  • Experience working in Agile/Scrum delivery environments.
  • Ability to coordinate with business users, developers, testers, and project managers.
  • Strong communication, presentation, and stakeholder management skills.
  • Salesforce BA certification or relevant Salesforce functional certifications preferred.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9044450
  • Posted 3 hours ago
Contact the job poster
HA

Hussain Azhar

Recruiter @ Talent Groups
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