Healthcare Managed Services Technology Leader

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

The Revenue Cycle Management Technology Strategy leader is responsible for setting the strategic direction for technology within Healthcare Managed Services (HMS), with a strong focus on automation and efficiency. This role determines the right solutions, tools, and technology partnerships to drive business outcomes, balancing build, buy, or rent decisions. The individual will lead automation initiatives, oversee a cross-functional team, and collaborate with key stakeholders to enhance operational efficiency and market differentiation. Additionally, they will drive technology adoption across the revenue cycle, manage vendor relationships, and ensure alignment with the organization's broader growth strategy. This role requires a deep understanding of technology trends, automation, and analytics, along with strong leadership and change management skills.

• Sets the direction and strategy for the technology used within HMS
• Determines which solutions and tool sets should be utilized to accomplish the desired outcomes
• Maintains an excellent working knowledge of all tools sets available within the organization
• Evaluates and makes build or buy decisions for technology partners
• Holds overall accountability for maximizing efficiency outcomes from technology investments
• Stays current with technology trends and vendors to best assess technology strategy and build, buy, or rent technology decisions.
• Maintains relationships with other technology vendors to identify synergies
• Evangelizes and drives technology adoption across the revenue cycle, educating the business on the benefits and strategies of automation.
• Develops and executes the overarching technology strategy, including reviewing and assessing new tool capabilities to ensure the best fit for the organization's needs.
• Serves as the primary liaison with the Technology Steering Committee to report progress, formulate the pipeline of automation use cases, and steer the direction of technology initiatives.
• Leads the automation team, forming and managing cross-functional groups to build, implement, and deliver RPA solutions across business units.
• Owns the use case backlog, ensuring it is reported to the Steering Committee (SteerCo) and reflects the organization's priorities.
• Develops and maintains methodologies and approaches for project prioritization and initial opportunity assessment, ensuring a balanced and effective selection of automation projects.
• Creates and manages a comprehensive change and communication plan, including marketing efforts, to align stakeholders with the creation and expansion of the automation program.
• Controls the program budget and crafts a long-term evolution strategy to scale the automation efforts in alignment with the business's growth and transformation goals.
• Coordination Points
• Coordinates with Continuous Improvement team to identify and prioritized technologies needs for the team
• Coordinates with the Insights Management team to utilize analytics and reporting to maximize the business efficiency and create market differentiation.
• Coordinates with the RCW/A development team to maximize the use of existing workflow and reporting technology across HMS

Additional Oversight of:

• HMS Solution architects
• RPA Automation Developer Team
• Automation analyst

CORE QUALIFICATIONS:

• Bachelor's degree
• 10 years of revenue cycle consulting or operations experience
• Moderate travel required.
• Current permanent U.S. Work Authorization required.
• Held role with like experience at Revenue Cycle firm

• Ability to interact with HMS's top leadership team and other Huron company leaders
• Excellence communication skills to work in a matrix organization

The estimated salary range for this job is $200,000 - $250,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy and Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level
Senior Director

Country
United States of America